Customer Service Representative

9 hours ago


Riverside, California, United States Walter's Mercedes-Benz Full time
Customer Service Representative - Riverside, CA

A unique opportunity has arisen for a Customer Service Representative to join Walter's Mercedes-Benz in Riverside, CA. As a key member of our team, you will be responsible for providing exceptional customer service, managing our high-volume telephone system, and assisting with various administrative tasks.

You will be working in a fast-paced environment, interacting with customers, and communicating professionally and efficiently. If you have excellent communication skills, flexibility, and a positive attitude, we encourage you to apply.

About the Role:

  • Answering Phones: Manage a multi-line phone system, determine caller needs, and direct them to the appropriate person or department.
  • Taking Messages: Accurately take messages and ensure they are promptly delivered to the appropriate person.
  • Administrative Tasks: Assist management with filing, preparing daily reports, and other administrative duties.
  • Customer Interaction: Communicate professionally and efficiently with callers.
  • Other Duties: Perform additional tasks as needed to support the team.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills.
  • Flexibility: Ability to work various schedules and manage high-volume tasks.
  • Phone Etiquette: Proficient in handling a multi-line phone system with appropriate phone etiquette.
  • Punctuality: Reliable and punctual with the ability to manage tasks effectively.
  • Technical Skills: Proficient in Microsoft Word, Excel, and Outlook.
  • Time Management: Strong time management, prioritization, and multi-tasking abilities.
  • Driver's License: Must have a clean and valid driver's license.

What We Offer:

  • Paid Training
  • Clear promotion track with growth opportunities
  • Flexible scheduling options
  • 401(k) Plan
  • Medical, Dental, and Vision Insurance
  • Salary Range: $16.00- $20.00 DOE (Depending on Experience)


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