Customer Service Representative

4 days ago


Riverside, California, United States Ace Hardware Full time
Job Overview

A career as a Customer Service Representative at Ace Hardware offers the opportunity to make a difference in customers' lives by delivering exceptional service and ensuring they have an amazing experience every time.

Salary: $16.50-$17.50/HR

About the Job

The primary responsibility of this role is to demonstrate the foundation of our service to each customer, supporting our mission statement of being the most helpful hardware stores on the planet.

We are seeking enthusiastic, positive, and supportive individuals who can truly leave a positive impact on our customers.

  • Provide outstanding service to each customer.
  • Greet customers as they enter the store.
  • Answer phone calls with a proper greeting.
  • Maintain awareness of all promotions and advertisements.
  • Ring up transactions accurately and efficiently, maintaining all cash at registers.
  • Maintain an orderly appearance of the register area and stock supplies as needed.

Requirements

Key Qualifications
  • High School diploma or GED equivalent or current student.
  • Experience in retail, preferably in cashier or sales roles, is a plus; we will provide training.
  • Solid team player with excellent interpersonal skills and a strong willingness to learn.
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays, to meet business needs.
Physical Requirements
  • Lift up to 30 pounds occasionally.
  • Move and handle boxes of merchandise and fixtures throughout the store, involving lifting and performing other functions as required.
  • Stand for extended periods.
  • Hear, understand, and communicate orally and in writing to interact with staff and customers in normal conversations.
  • Bend, twist, push, pull, stoop, and kneel as needed.


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