Customer Service Representative

1 week ago


San Marino, California, United States Julie Montenegro - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Product Education: Use a customer-focused, needs-based review process to educate customers about our insurance options and promote our products and services.
  • Lead Generation: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401(k), health benefits, paid time off, and flexible hours.
  • Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge.
Requirements
  • Marketing and Sales: Have a strong interest in marketing products and services based on customer needs.
  • Communication Skills: Possess excellent communication skills, both written and verbal, with the ability to listen actively and respond effectively.
  • Team Player: Be a team player with a people-oriented approach, able to work collaboratively with others to achieve common goals.
  • Problem-Solving: Be proactive in problem-solving, with a detail-oriented approach and the ability to learn computer functions.
About Our Company

Julie Montenegro - State Farm Agent is a leading provider of insurance and financial services, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are committed to providing exceptional service and building strong relationships with our customers.



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