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Cafeteria Operations Supervisor

2 months ago


New Orleans, Louisiana, United States Jefferson Parish Schools Full time

Position Type:
Food Services/Cafeteria Supervisor

Location:

  • Jefferson Parish Schools
Minimum Qualifications:

  • At least three (3) years of proven experience in food service management within an institutional environment.
Experience in School Food Service is highly desirable.

  • High school diploma or equivalent is required.
Key Responsibilities:

  • Facilitates communication and information exchange.
  • Addresses challenges independently and collaboratively.
  • Identifies when independent judgment is appropriate.
  • Adheres to established policies and procedures.
  • Translates policies into actionable local procedures.
  • Recognizes equipment that requires maintenance.
  • Assesses needs for small equipment.
  • Organizes routine maintenance for equipment.
  • Implements menu item substitutions as necessary.
  • Designs menus catering to special dietary requirements.
  • Advocates for nutritional awareness among students and staff.
  • Conducts orientation for new team members.
  • Provides on-the-job training for staff.
  • Completes evaluations of job performance.
  • Offers constructive feedback to enhance performance.


  • Adjusts standardized recipes as needed.
  • Identifies suitable ingredient substitutions.
  • Plans for advance food preparation.
  • Creates production, work, and sanitation schedules.
  • Organizes serving area layout.
  • Monitors food quality throughout preparation.
  • Employs food merchandising strategies.
  • Addresses feedback regarding food and service.
  • Fosters positive perceptions of School Food Service among students and faculty.

  • Estimates and orders food supplies.
  • Manages food deliveries.
  • Conducts physical inventories of food and equipment, maintaining accurate records.

  • Determines quantities of food items to distribute from storage.

  • Documents personnel-related information.
  • Maintains records of food usage, inventory, participation, and student accounts.

  • Handles cash transactions and performs data entry.
  • Safeguards food, supplies, and equipment against theft.
  • Follows safe working practices and reports unsafe conditions.

  • Administers basic first aid and maintains first aid supplies.
  • Complies with hygiene standards.
  • Oversees sanitation practices and corrects deficiencies.

  • Engages with parents regarding student accounts.
  • Performs additional duties as assigned by management.
Work Environment:

The Cafeteria Operations Supervisor works for seven and a half hours daily, including a half-hour lunch break. A fifteen-minute break is permitted if the schedule allows.

The role requires working in conditions that may include:

  • Hot and humid environments
  • Exposure to water, cleaning agents, and sanitizers
  • Frequent temperature changes when entering and exiting cold storage areas
  • Hard flooring surfaces
  • High noise levels
Communication Skills:

- Proficient in providing written and verbal instructions to food service staff.

  • Ability to communicate effectively in English.
  • Capable of reading and interpreting recipes.
  • Skilled in writing and following instructions.
Equipment Proficiency:

Ability to operate and maintain institutional food service equipment, including:

Ovens, Refrigerators, Steam pressure cookers, Freezers, Steam jacketed kettles, Choppers, Steam tables, Microwave ovens, Warming cabinets, Cashier stations, Fryers, Mixers, Ranges, Vacuum cleaners, Slicers, Floor buffers, Dishmachines, Disposers.

Computer Skills:
Proficient in using:
Desktop computers, Laptop computers, Printers.

Physical Requirements:

The Cafeteria Operations Supervisor must possess:

  • Ability to lift and carry items weighing up to 25 pounds.

  • Ability to lift heavier items (up to 100 pounds) with assistance.

  • Capability to stand or walk for extended periods.
  • Ability to maneuver equipment such as food carts and mop buckets.

  • Capacity to reach overhead for storage.

  • Skills in cleaning and maintaining floors.
  • Ability to transport oneself to training and meetings.
Mental Requirements:

The Cafeteria Operations Supervisor must demonstrate:

  • Mathematical skills for handling fractions, decimals, and basic arithmetic.
  • Data entry and cash handling abilities.
  • Understanding of written and verbal instructions from supervisors.
Interpersonal Skills:

The Cafeteria Operations Supervisor must be able to work collaboratively in team settings, share resources, and respond positively to guidance and suggestions for improvement.

Minimum Qualifications:

  • A minimum of one (1) year of successful experience in a Child Nutrition program is required.

  • Certification or temporary certification in Manager certification, as approved by relevant educational authorities, is required.

  • High school diploma or equivalent is mandatory.