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Operational Manager
2 months ago
The FPA Practice Manager provides critical operational and administrative support to physicians and practice administrators, ensuring seamless execution of policies and procedures, billing-related training, and contractual relationships with managed care organizations. This individual serves as a liaison with all levels of Mount Sinai Health System to guarantee efficient delivery of non-financial services to practices of participating physicians.
Key Responsibilities- Operational Planning and Implementation: Coordinates planning, training, and implementation of conversion of new practices to the billing system, working closely with senior leadership, Finance Director, and practice administrators to develop and prepare the billing implementation plan.
- Practice Site Procedures: Establishes practice site procedures to ensure the efficient flow of input data and billing.
- Training and Development: Develops and supervises the preparation and implementation of new uniform training programs for billing activities and performance measurement.
- Liaison and Communication: Serves as liaison and communicates to FPA Administrators, physicians, and other relevant parties to modify third-party reimbursement and proposes modifications in service delivery arrangements.
- Capital Procurement: Plans and coordinates capital equipment procurement for practices, ensuring that all necessary support services are provided, and may coordinate space allocation.
- Liaison to Medical Center and School: Serves as liaison to all levels of the Medical Center and School, including department heads and chairmen, to ensure that non-financial services are provided and outstanding issues are resolved.
- Contractual Relationships: Coordinates planning and implementation of contractual relationships with managed care organizations.
- Practice Office Support Systems: Reviews and evaluates manual and computerized practice office support systems, such as scheduling, telephone answering, dictation, medical records, etc.
- Other Related Duties: Performs other related duties as required.
- Education: Associate Degree in Business Administration or related field, Bachelor's degree preferred.
- Experience: 5 years of medical insurance experience, including medical office administration and benefit verification.
