Night Auditor
4 weeks ago
We are seeking a highly skilled Night Auditor to join our team at The Ritz-Carlton Atlanta. As a Night Auditor, you will be responsible for processing all guest check-ins, resolving any late and disputed charges, and ensuring that all guest interactions are handled with the highest level of professionalism and courtesy.
Key Responsibilities- Process all guest check-ins, including confirming reservations, assigning rooms, and issuing and activating room keys.
- Process all payment types, including room charges, cash, checks, debit, and credit.
- Resolve any late and disputed charges, and ensure that all guest interactions are handled with the highest level of professionalism and courtesy.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports, including number of arrivals, departures, and identify any special requests.
- Complete designated cashier and closing reports in the computer system.
- Cash guests' personal checks and traveler's checks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are proud to be a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our team of Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
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Night Auditor
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Cobb, GA , USA, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Night Auditor to join our team at The Ritz-Carlton Atlanta. As a Night Auditor, you will be responsible for processing guest check-ins, managing room assignments, and handling all payment types. You will also be responsible for resolving any late or disputed charges, answering guest calls, and communicating with...
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Night Auditor
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Cobb, GA , USA, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at The Ritz-Carlton Atlanta. As a Night Auditor, you will be responsible for processing all guest check-ins, resolving any late and disputed charges, and ensuring that all guest interactions are handled with the highest level of professionalism and courtesy.Key ResponsibilitiesProcess...
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