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Night Auditor

2 months ago

Miami FL USA, United States EAST, Miami Full time
Job Title: Night Auditor

Join EAST, Miami as a Night Auditor and be part of a dynamic team that delivers exceptional guest experiences.

About the Role

We are seeking a highly skilled and detail-oriented Night Auditor to join our Guest Experience team. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk and guest services during the night shift.

Key Responsibilities
  • Guest Services: Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Financial Management: Ensure accurate and efficient financial transactions, including credit card and cash consolidation, and settle all hotel house accounts.
  • Operational Tasks: Organize and process guest check-ins and check-outs, room reservations, requests, changes, and cancellations, and ensure all incidents are properly logged.
Requirements
  • Experience: Minimum one year experience in a comparable quality property.
  • Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Education: High school diploma or equivalent required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.