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Luxury Sales Professional

2 months ago

Asheville, North Carolina, United States FIELDS MAZDA OF ASHEVILLE Full time
About the Role

Fields Mazda of Asheville is seeking a highly skilled and motivated Sales Consultant to join our dynamic team. As a Sales Consultant, you will be responsible for providing exceptional customer service and creating a luxury experience for our internal and external customers.

Key Responsibilities
  • Build Relationships and Create Customers for Life
    • Develop strong relationships with customers to understand their needs and preferences
    • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Be the Vehicle Expert
    • Stay up-to-date on the latest vehicle models, features, and technologies
    • Provide expert knowledge to customers to help them make informed purchasing decisions
  • Perform High-Quality Demonstrations
    • Deliver professional and engaging demonstrations of new and used vehicles
    • Highlight the features and benefits of each vehicle to customers
  • Follow-up with Buyers
    • Follow up with customers after the sale to ensure their satisfaction and gather feedback
    • Encourage referrals and repeat business
  • Learn to Overcome Objections
    • Develop strong communication and negotiation skills to overcome customer objections
    • Stay calm and professional in high-pressure sales situations
  • Direct Report to Sales Manager
    • Meet with the Sales Manager regularly to discuss sales objectives, progress, and challenges
    • Provide regular updates on sales performance and customer feedback
Requirements
  • Experience as an Automotive Sales Consultant
    • Minimum 1 year of experience in automotive sales
  • Availability to Work Flexible Hours
    • Ability to work a variety of shifts, including weekends and holidays
  • Excellent Communication Skills
    • Strong verbal and written communication skills
    • Ability to communicate effectively with customers and colleagues
  • Professional Appearance
    • Professional, well-groomed personal appearance
  • Acceptable Motor Vehicle Driving Record
    • Ability to maintain a clean driving record
  • Willingness to Submit to a Pre-employment Background Check
    • Ability to pass a pre-employment background check