Customer Project Manager

3 weeks ago

Opalocka, Florida, United States Bombardier Full time
About the Role

We are seeking a highly skilled Customer Project Manager to join our team at the Opa Locka Service Center. As a key member of our team, you will be responsible for managing multiple aircraft projects, ensuring timely delivery, and maintaining excellent customer relationships.

Key Responsibilities
  • Manage multiple aircraft projects, including identification of potential risks and management of constraints.
  • Coordinate with customers, internal teams, and suppliers to ensure seamless project execution.
  • Develop and maintain effective working relationships with employees, customers, and other departments.
  • Ensure compliance with regulatory governance, including FAA, EASA, and Transport Canada regulations.
  • Monitor and oversee workflow to ensure projects are completed on schedule and within budget.
  • Facilitate status meetings and update daily reports on project status.
  • Perform post-project activities, including customer follow-up calls and issue resolution.
Requirements
  • Typically a minimum 5 years of experience in working in an aircraft maintenance environment or substantial similar experience.
  • Typically a minimum 2 years of customer project management experience or 2 years of supervisory or lead experience or substantial similar experience.
  • Working knowledge of regulatory governance, including FAA, EASA, and Transport Canada regulations.
  • Working knowledge of aircraft maintenance inspection programs.
  • Interpersonal skills necessary to develop and maintain effective working relationships.
  • Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations.
  • Planning and organization skills necessary to plan, prioritize, and coordinate workload within a multiple project setting.
What We Offer

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. We offer a comprehensive and competitive Benefits Program, including insurance plans, competitive base salary, retirement savings plan, and Employee Assistance Program.

We are committed to the growth and development of our employees and offer opportunities for advancement and professional growth.

Join us in our mission to deliver exceptional business jets and specialized mission platforms, and become a part of a team that values passion, diversity, and authenticity.

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