Customer Success Associate
3 weeks ago
We are seeking a highly motivated and results-driven Customer Success Associate to join our team at Stryker. As a key member of our sales and marketing team, you will play a critical role in driving revenue growth and expanding our customer base.
Key Responsibilities- Assist in driving revenue growth through the selling, marketing, and promotion of Stryker Sage products.
- Work closely with the Sales team to help organically grow our business, in-service, and educate clinical teams in our current customer base.
- Promote Stryker Sage products to nurses, clinicians, and hospital staff while providing excellent customer service and developing customer relationships.
- Educate and inform healthcare professionals regarding the proper use of products, including product functionality, changes to the product portfolio, and educational programs.
- Responsible for meeting targeted objectives within an assigned geography.
- Assist in hospital surveys and post-sale implementation and training, ensuring customer adoption and satisfaction.
- Solve product problems for customers in an expeditious fashion.
- Bachelor's degree required.
- 0-2 years of professional experience.
- Excellent time management, project management, experience with reports and budget, and customer service skills.
- Valid driver's license in the state of residence and a good driving record.
A winning team driven to achieve our mission and deliver remarkable results. Quality products that improve the lives of customers and patients. Ability to discover your strengths, follow your passion, and own your own career.
We offer a competitive salary, bonus structure, and comprehensive benefits package, including medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program, and tobacco cessation program. Additionally, we offer a Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
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