Customer Experience Representative

5 days ago


Haverhill, Massachusetts, United States Chico's Full time

About Our Store

Chico's is a leading fashion retailer inspiring women to express their individuality through styling and social experiences. We're committed to delivering exceptional customer service, creating a welcoming atmosphere, and fostering a positive work environment.

The Role

We're seeking a highly skilled Customer Experience Representative to join our team. As a Sales Associate, you will be responsible for driving sales by utilizing techniques and communicating product knowledge to customers, recommending merchandise based on their needs and desires.

Key Responsibilities:

  • Maintain knowledge of current sales and promotions, pricing, and visual standards.
  • Ensure great customer experience and maximum profitability, maintaining merchandise handling, presentation, loss prevention, and other duties as directed by Management.
  • Participate in visual directives, including store sets and zone maintenance, and model the Most Amazing Personal Service (MAPS) principles and standards.
  • Ensure prompt resolution of customer concerns, provide a fast and efficient register experience, and reinforce buying decisions at the checkout.
  • Build and maintain customer relationships through clienteling and wardrobing, and know current product fit and style offerings in-store and online.

What You'll Get:

  • An estimated salary range of $40,000 - $60,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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