Treatment Coordinator

1 week ago


Mullica Hill, New Jersey, United States Optimum Oral Surgery Full time
About the Role

Optimum Oral Surgery is seeking a highly skilled and compassionate Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a critical role in providing exceptional patient care and ensuring the best clinical outcomes.

Key Responsibilities
  • Patient Care: Greet patients, answer phone calls, schedule appointments, provide cost estimates, and collect patient financial responsibility.
  • Doctor Schedule Management: Manage the doctor's schedule and communicate with patients and referring offices.
  • Customer Service: Provide concierge-level customer service to patients, referring offices, and team members.
  • Insurance and Billing: Update and maintain patient insurance information and collect payments from patients.
  • Treatment Planning: Understand doctor treatment recommendations and develop treatment plans from diagnosis.
  • Communication: Effectively communicate treatment options and associated costs to patients.
  • Confidentiality: Maintain confidentiality of all information in accordance with HIPAA.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service experience required. Medical or dental experience preferred.
  • Skills: Understanding of dental terminology, friendly and professional personality, basic office skills, good organizational skills, attention to detail, leadership and problem-solving skills, and effective communication skills.
Benefits
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs Provided
  • Competitive Pay, Bonus Potential, and Annual Merit Reviews
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) with HDHP Health Plans
  • Basic and Supplemental Life Insurance
  • Spouse and Child Life Insurance
  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Long and Short Term Disability Plans


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