Healthcare Engagement Specialist

2 weeks ago


Blue Bell, Pennsylvania, United States General Healthcare Resources, LLC Full time
Position Overview

General Healthcare Resources, LLC - Healthcare Engagement Specialist

The Healthcare Engagement Specialist serves a vital function within healthcare environments, acting as a liaison between healthcare institutions and the managed service program (MSP). The specific responsibilities of a Healthcare Engagement Specialist may differ based on the organization, but typically encompass the following:

Facility Coordination and Support:

  • Engages with various healthcare institutions, including hospitals and health systems.
  • Facilitates effective communication between the hospital health system and the GHR MSP to ensure seamless integration of agency personnel and enhance retention.
  • Observes and supports the orientation and integration process of GHR agency staff.
  • Meets with agency personnel on-site to evaluate their experiences, foster engagement, and provide coaching and mentorship.
  • Educates healthcare providers, staff, and patients regarding available services, programs, and resources.
  • Communicates proficiently with both internal and external stakeholders to ensure a unified approach to the agency personnel experience.
  • Collects and organizes data obtained from staff meetings and observations, maintaining accurate and current records of staff interactions, referrals, and outcomes.
  • Analyzes data utilizing evidence-based frameworks and quality principles to identify opportunities for enhancement.
  • Employs data-driven insights to pinpoint issues and propose recommendations for process improvements.
  • Addresses and resolves concerns raised by agency personnel and healthcare institutions.
  • Strives to enhance the overall agency personnel experience and quality of care.
  • Stays updated on healthcare regulations, policies, and industry trends.
  • Ensures adherence to relevant laws and guidelines in the provision of healthcare services.
  • Possesses strong communication, interpersonal, and organizational skills essential for success in this role.
  • Collaborates with interdisciplinary teams, including agency personnel and administrative staff, to improve the agency personnel experience and promote staff retention.

It is important to recognize that the specific duties and qualifications for a Healthcare Engagement Specialist may vary based on the healthcare environment, health system, and MSP.

Benefits and Advantages:

  • Competitive base salary
  • Weekly direct deposit
  • Ongoing training and development tailored to our industry and your role, providing a genuine career opportunity.
  • Health, dental, and vision insurance
  • 401k plan with company matching
  • Above-average paid time off, including parental leave
  • Complimentary Calm app subscription for up to 5 dependents

About Our Organization:

Welcome to General Healthcare Resources, LLC. For over 30 years, we have been dedicated to providing exceptional career and staffing solutions for healthcare and community-based professionals and organizations. Our team offers a rewarding career path that contributes to positive outcomes in careers, organizations, and patient care nationwide. At GHR, we are committed to fostering an environment where every employee finds profound satisfaction in their daily work and the long-term vision of their career.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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