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Vial Production Specialist
2 months ago
Job Title:
MO Vial Production Specialist
Reports to:
Vial Production Team Lead and/or Director of Immunology
Employment Classification:
Non-exempt, Hourly
Position Summary:
The Vial Production Specialist (VPS) plays a crucial role in executing the responsibilities associated with vial preparation and production under the guidance of management. This position requires effective interaction with various levels of personnel, active participation in departmental initiatives, and a commitment to the company’s core values.
Summary of Duties and Responsibilities:
- Prepare allergy vials utilizing extracts in accordance with established protocols.
- Acquire familiarity with extracts relevant to the VPS role and those utilized for testing purposes.
- Produce vials for reorder requests (both internal and external).
- Create vials for new patient initiations.
- Monitor phone messages, online orders, and refrigeration temperatures.
- Assist in the dispatch of vials via UPS or courier services.
- Provide support with inventory supplies as necessary.
- Verify patient account benefits and balances for reorders and new patient setups.
- Respond to inquiries from patients, primary care providers, and colleagues regarding reactions, dilutions, scheduling, extracts, and any related concerns.
- Uphold and adhere to HIPAA regulations and procedures.
- Undertake additional relevant responsibilities as assigned by the Director.
Requirements:
Abilities, Knowledge, and Skills:
- Proficient communication skills, including:
- Ability to fluently read and speak English.
- Capacity to interpret documents such as safety guidelines, handbooks, policies, and procedural manuals.
- Competence in effectively communicating, both verbally and in writing, with all levels of staff and patients.
Education, Experience, and Skills:
- High school diploma or GED required.
- Previous experience in a medical office setting is preferred.
- Basic computer proficiency.
- Successful completion of background checks, including Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Drug Screening, and Sanction Checks.
- Minimum age requirement of 18 years.
Physical Demands and Work Environment:
Physical Demands:
The physical requirements outlined here are representative of those that must be met by an employee to effectively perform the essential functions of this position.
Reasonable accommodations may be provided to enable individuals with disabilities to fulfill the physical demands.
While executing the responsibilities of this role, the employee is regularly required to utilize hands for handling objects, tools, or controls; reach with hands and arms; and engage in verbal communication.
The employee frequently stands, walks, stoops, kneels, crouches, reaches, pushes, pulls, bends, and sits. On average, Vial Production Specialists may spend approximately 80% of their shift seated.
The employee must occasionally lift and/or move items weighing up to 30 pounds.
Work Environment:
The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this position.
The noise level in the work environment is typically moderate, with standard lighting conditions. The employee may be exposed to infectious waste and potential allergens in concentrated forms, as well as various diseases and conditions.
EEOC Compliance:
Family Allergy & Asthma is committed to providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
