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Dermatology Office Coordinator

2 months ago

Springfield, Massachusetts, United States New England Dermatology & Laser Center Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Services Associate to join our team at New England Dermatology & Laser Center.

Key Responsibilities
  • Facilitate a positive patient experience by ensuring accurate and timely processing of patient information.
  • Support clinical teams by maintaining up-to-date patient records and databases.
  • Coordinate patient scheduling and appointments within established guidelines.
  • Document medical questions and concerns for disposition by medical professionals.
  • Manage daily receipts and balance cash handling responsibilities.
  • Perform various clerical duties and tasks as needed.
Work Environment

This is a full-time position working Monday to Friday, 7:30am-4:30pm, with a 1-hour unpaid lunch break. The regular work location will be varied between our offices based on staffing and provider needs.

Requirements
  • High school diploma or equivalent required.
  • Prior customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and perform mathematical calculations.
  • Proficiency with electronic health records and Microsoft Office software.
Benefits

We offer a comprehensive benefits package, including 401(k), dental insurance, employee assistance program, flexible spending account, free parking, health insurance, health savings account, life insurance, paid time off, referral program, and vision insurance.