Mechanical Support Engineer
2 days ago
Volta Power Systems provides exclusive access to safe, powerful, and simple energy solutions built with the latest automotive-grade li-ion technology.
RV and work-truck OEMs trust Volta to deliver advanced power systems that meet environmental goals, drive profitability, and enhance end-user experiences like no other system can.
We empower our customers with custom solutions that don't compromise on noise, emissions, cost, or safety.
Job Description:
This position is responsible for providing technical support to customers. The successful candidate will have a strong background in mechanical engineering or electrical engineering and experience in customer service.
Key Responsibilities:
- Technical phone support
- Field service ticket management
- Remote diagnosis
- Return merchandise authorization
Requirements:
- Bachelor's degree in Mechanical Engineering or Electrical Engineering
- 3 years of experience in customer service
- Ability to work with hands-on technical products
- Good communication and problem-solving skills
Salary Estimate:
The salary for this position is estimated to be around $70,000 - $90,000 per year, depending on experience.
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