Mechanical Support Engineer

2 days ago


New York, New York, United States Volta Power Systems Full time
About the Company

Volta Power Systems provides exclusive access to safe, powerful, and simple energy solutions built with the latest automotive-grade li-ion technology.

RV and work-truck OEMs trust Volta to deliver advanced power systems that meet environmental goals, drive profitability, and enhance end-user experiences like no other system can.

We empower our customers with custom solutions that don't compromise on noise, emissions, cost, or safety.

Job Description:

This position is responsible for providing technical support to customers. The successful candidate will have a strong background in mechanical engineering or electrical engineering and experience in customer service.

Key Responsibilities:

  • Technical phone support
  • Field service ticket management
  • Remote diagnosis
  • Return merchandise authorization

Requirements:

  • Bachelor's degree in Mechanical Engineering or Electrical Engineering
  • 3 years of experience in customer service
  • Ability to work with hands-on technical products
  • Good communication and problem-solving skills

Salary Estimate:

The salary for this position is estimated to be around $70,000 - $90,000 per year, depending on experience.



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