Mechanical Engineering Support Expert

3 days ago


New York, New York, United States Volta Power Systems Full time
Job Title

The Mechanical Engineering Support Expert role at Volta Power Systems involves providing technical phone support to OEMs, dealerships, and end-user customers for their service and support needs.

This position requires a strong understanding of mechanical engineering principles and the ability to communicate complex technical information to non-technical stakeholders.

Key Responsibilities

  • Telephone / Email: Responds to incoming phone calls and emails during standard working hours.
  • Field Service Ticket Management: Documents detailed information about each failure in the online ticketing system.
  • Remote Diagnosis: Evaluates and diagnoses Volta systems, components, and applications remotely using appropriate decision trees.
  • Perks of the Role
  • Volunteers in the community as a team.
  • Celebrates big wins.

About Volta Power Systems

We are a rapidly growing company that provides exclusive access to safe, powerful, and simple energy solutions built with the latest in automotive-grade li-ion technology.

Benefits

We offer a comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, life insurance, paid time off, and vision insurance.

],

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