Mechanical Engineering Support Expert
3 days ago
The Mechanical Engineering Support Expert role at Volta Power Systems involves providing technical phone support to OEMs, dealerships, and end-user customers for their service and support needs.
This position requires a strong understanding of mechanical engineering principles and the ability to communicate complex technical information to non-technical stakeholders.
Key Responsibilities
- Telephone / Email: Responds to incoming phone calls and emails during standard working hours.
- Field Service Ticket Management: Documents detailed information about each failure in the online ticketing system.
- Remote Diagnosis: Evaluates and diagnoses Volta systems, components, and applications remotely using appropriate decision trees.
- Perks of the Role
- Volunteers in the community as a team.
- Celebrates big wins.
About Volta Power Systems
We are a rapidly growing company that provides exclusive access to safe, powerful, and simple energy solutions built with the latest in automotive-grade li-ion technology.
Benefits
We offer a comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, life insurance, paid time off, and vision insurance.
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