Parking Lot Attendant
7 days ago
About the Role:
The Parking Attendant is a key member of the PPL Center team, responsible for ensuring a seamless and enjoyable experience for guests and employees. This part-time position requires a high level of customer service, problem-solving, and multitasking skills.
Key Responsibilities:
- Manage the daily operations and event day operations within the Orange Deck parking garage, ensuring a safe and secure environment for all guests and employees.
- Provide exceptional customer service, offering directions, answering questions, and resolving issues in a timely and professional manner.
- Monitor entrance and exit points, controlling the flow of traffic and ensuring that all guests and employees are aware of parking options and regulations.
- Be familiar with Park Mobile app and other applicable software, utilizing technology to enhance the guest experience.
- Address problems and concerns in a timely manner, maintaining a calm and composed demeanor in stressful situations.
- Keep all traffic flowing, both in and out of the parking lots, while ensuring the safety and security of guests, employees, and vehicles.
- Provide guests with directions and other venue information, ensuring that they have a positive and memorable experience.
- Direct guests and employees to available parking spaces, maximizing the amount of vehicles per lot and minimizing congestion.
- Direct guests on how to properly pay or use parking vouchers, ensuring that all transactions are handled efficiently and effectively.
- Maintain a neat and clean appearance during all scheduled shifts, representing the PPL Center in a professional and positive manner.
Qualifications:
- Must be at least 18 years of age.
- Must have reliable transportation.
- Prior parking experience is strongly preferred but not required.
- Must maintain composure in stressful situations.
- Ability to problem solve efficiently.
- Must be polite, friendly, and possess excellent interpersonal skills.
- Ability to multi-task.
- Must be able to work independently with minimal supervision and as part of a team.
- Must be able to stand or walk constantly for an extended length of time.
- Must be able to work indoors and outdoors in all weather conditions.
- Effective oral communication and writing skills.
- Ability to lift a maximum of 25 pounds without assistance.
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