Customer Experience Liaison

3 weeks ago


Fresno California, United States Suterra Full time
Job Overview

At Suterra, we're committed to delivering exceptional customer experiences. As a Commercial Customer Experience Coordinator, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:

* Interact and communicate professionally with customers to manage their requests and resolve issues in a timely manner.
* Collaborate with internal teams to meet customer needs and exceed expectations.
* Process customer orders and track sales program contracts to ensure seamless execution.
* Provide administrative support to teams that care for our customers, including grower relations, technical, and field teams.

Requirements:

* Strong communication and interpersonal skills to build trust with customers and internal stakeholders.
* Ability to work proactively and independently to resolve customer issues and meet deadlines.
* Proficiency in CRM data entry and management to support business growth.

If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we'd love to hear from you

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