Customer Service Liaison

4 weeks ago


Fresno, California, United States Highlands Energy Full time

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team at Highlands Energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their concerns are addressed in a timely and professional manner.

**Key Responsibilities:**

  • Provide knowledge of all phases of new home construction and determine what is warranty/non-warranty.
  • Explain Limited Warranty to homeowners.
  • Work with homeowners and subcontractors to address customer concerns.
  • Hold subcontractors accountable for their work.

**Requirements:**

  • Associates degree in Engineering or Construction Management with 3-5+ years relevant experience.
  • High School/GED degree with 10+ years of relevant experience.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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