Technical Solutions Specialist
7 days ago
We are seeking a highly skilled Technical Solutions Specialist to join our Implementation Team at Qualtrics. As a key member of our team, you will be responsible for delivering technical solutions that drive business value for our clients.
Key Responsibilities- Successfully onboard clients, implement and deliver customer projects, driving them from inception to production go-live
- Deliver solutions of value to our customers, ultimately resulting in high renewal and expansion rates
- Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
- Support the Product team to improve product features and, in time, the Sales team in pursuit of large deals
- Exhibit the ability to effectively juggle multiple priorities and demonstrate outstanding interpersonal, collaboration, and communication skills
As a Technical Solutions Specialist at Qualtrics, you will have the opportunity to work with a fast-growing, highly-motivated team that has a considerable impact on the business and many opportunities to evolve. Some of the benefits include:
- Hands-on experience with emerging technologies
- Exposure to the latest thought leadership in the XM industry
- Opportunities to own and drive initiatives and strategic projects, such as the adoption of new product features
- Opportunities to demonstrate leadership, mentoring, and knowledge sharing across the organization
- Avenues to pursue continuous learning and acquisition of new skills in technology, project management, and personal growth
To be successful in this role, you will need:
- 1-2 years of experience at a SaaS/Technology/Consulting Company
- Bachelor's degree or greater in Computer Science or Information Systems/Technology, or equivalent experience
- Experience in the delivery of technical solutions that drive business value
- Experience in project management is beneficial, but not required
- Basic skills in the language of technology, through coding and engineering, e.g. HTML/CSS, Javascript (beneficial but not required)
- Excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment
- Client-facing experience in a technical or project management role
- Fluency in English, additional languages beneficial, but not required
Qualtrics is an equal opportunity employer committed to the inclusion of all qualified individuals. We are dedicated to creating a workplace that is diverse, inclusive, and respectful of all employees. If you are a qualified individual with a disability or a protected veteran, we encourage you to apply for our open positions.
We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, please let us know by contacting us at [insert contact information].
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