Customer Service Associate

2 weeks ago


Red Oak, Iowa, United States Hy-Vee Full time

Job Title: Courtesy Clerk

Company: Hy-Vee

General Function:

The Courtesy Clerk is responsible for delivering exceptional customer service, efficiently packaging purchases, and assisting customers with their transportation needs.

Core Competencies:

  • Collaborative Partnerships
  • Adaptability and Growth Mindset
  • Results Driven
  • Customer-Centric Approach
  • Professional Conduct

Reporting Relations:

This position reports to the District Store Director, Store Manager, and Assistant Managers.

Primary Duties and Responsibilities:

  • Deliver friendly and attentive customer service while addressing customer inquiries.
  • Warmly greet customers and assist them throughout their shopping experience.
  • Promptly answer incoming calls and provide assistance to customers.
  • Collaborate with team members to enhance customer satisfaction.
  • Assist in packaging purchases and maintain a clean store environment.
  • Support the training of new employees and ensure proper product organization.
  • Verify and maintain accurate product pricing and stock levels.
  • Help customers with transporting their purchases.
  • Maintain store supplies and comply with company policies.

Secondary Duties and Responsibilities:

  • Assist in various departments and deliver products to customers as needed.
  • Perform maintenance tasks such as shoveling and salting walkways.
  • Support other areas of the store when required.
  • Complete additional tasks and projects as assigned.

Knowledge, Skills, Abilities, and Worker Characteristics:

  • Ability to follow directions and manage multiple tasks.
  • Basic mathematical skills and effective communication abilities.
  • Detail-oriented with strong interpersonal skills.

Education and Experience:

No specific educational or experiential prerequisites.

Physical Requirements:

  • Must be capable of lifting objects, engaging in physical activities, and possess visual and auditory capabilities.

Working Conditions:

Exposure to noise, temperature fluctuations, and various chemicals.

Equipment Used to Perform Job:

Utilizes a range of equipment including Tomra machines, cleaning tools, and delivery vehicles.

Contacts:

Regular interactions with customers and occasional contact with suppliers and vendors.



  • Red Oak, Iowa, United States Hy-Vee Full time

    Job Title: Courtesy ClerkCompany: Hy-VeeGeneral Function:The Courtesy Clerk is responsible for delivering exceptional customer service, efficiently packaging purchases, and assisting customers with their transportation needs.Core Competencies:Collaborative PartnershipsAdaptability and Growth MindsetResults DrivenCustomer-Centric ApproachProfessional...


  • Red Oak, Iowa, United States Hy-Vee Full time

    Job Title: Courtesy ClerkCompany: Hy-VeeGeneral Function:The Courtesy Clerk is responsible for delivering exceptional customer service, assisting with the packaging of purchases, and providing support to customers in their shopping experience.Core Competencies:Collaborative TeamworkAdaptabilityOutcome DrivenCustomer CentricProfessional ConductReporting...


  • Red Oak, Iowa, United States Spectrum Dynamics Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Spectrum Dynamics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Customer Inquiries: Handle customer inquiries regarding...


  • Red Oak, Iowa, United States Hy-Vee Food Stores Full time

    Job SummaryHy-Vee Food Stores is seeking a skilled Pharmacist to join our team. As a key member of our pharmacy department, you will be responsible for providing exceptional customer service, filling and verifying prescriptions, and counseling patients on medication use.Key ResponsibilitiesProvide prompt, efficient, and friendly customer service, ensuring a...

  • Customer Service Host

    2 weeks ago


    Red Oak, Iowa, United States Denny's Full time

    JOB SUMMARYWelcomes and seats patrons, processes payments, and supports service staff as necessary to ensure a pleasant dining experience.JOB FUNCTIONS/RESPONSIBILITIESWarmly greets guests upon arrival, confirming party size and identifying any special requirements, such as high chairs or dietary preferences.Handles payment transactions promptly in line with...

  • Customer Service Host

    2 weeks ago


    Red Oak, Iowa, United States Denny's Full time

    POSITION SUMMARYWelcomes and seats patrons, processes payments, and supports service staff to ensure a delightful dining experience.KEY RESPONSIBILITIESWarmly greets and assists guests upon arrival, confirming party size and identifying any special requirements, such as high chairs or dietary preferences.Handles payment transactions promptly, adhering to...

  • Customer Service Host

    2 weeks ago


    Red Oak, Iowa, United States Denny's Full time

    JOB SUMMARYWelcomes and seats patrons, processes payments, and supports service staff as necessary to guarantee a positive dining experience.JOB FUNCTIONS/RESPONSIBILITIESWarmly greets guests upon arrival, confirming the size of their party and identifying any special requirements, such as high chairs or dietary preferences.Handles payment transactions...


  • Red Oak, Iowa, United States Brookshire Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Brookshire Grocery Company. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a safe and sanitary shopping environment.Key ResponsibilitiesProcess customer...

  • CNC Machine Operator

    2 weeks ago


    Red Oak, Iowa, United States The Greenbrier Companies Full time

    The Greenbrier Companies stands as a prominent entity in the design, manufacturing, and provision of freight rail transport equipment and services. Our commitment to safety, quality, and customer satisfaction is unwavering, underpinned by our core values of inclusion, diversity, equity, access, and leadership, fostering a workplace where employees feel...


  • Red Oak, Iowa, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. This role is responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesEnsure club pick up orders are filled by...


  • Red Oak, Iowa, United States Clearly Perfect Pools, Inc Full time

    Position OverviewClearly Perfect Pools, Inc. is seeking a dedicated Swimming Pool Service Specialist to ensure the cleanliness and upkeep of our swimming facilities. While prior experience is advantageous, it is not a prerequisite as comprehensive training will be provided to all new hires.Key Responsibilities:Assessing and adjusting chemical balances in...


  • Red Oak, Iowa, United States The Greenbrier Companies Full time

    About The Greenbrier CompaniesThe Greenbrier Companies is a leading designer, manufacturer, and supplier of freight rail transportation equipment and services. Our heritage of hard work and industrial innovation is celebrated at every level of our organization.Job SummaryThe Welder Technician Associate is responsible for all aspects of refurbishing and...


  • Red Oak, Iowa, United States Parker Hannifin Corporation Parker Aerospace Group Full time

    Job SummaryParker Hannifin Corporation Parker Aerospace Group is seeking a highly skilled Value Stream Team Leader to lead the operation of one or more plant value streams. The successful candidate will be responsible for implementing the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier...


  • Red Oak, Iowa, United States Parker Hannifin Corporation Parker Aerospace Group Full time

    Job Summary:The Value Stream Team Leader will be responsible for leading the operation of one or more plant value streams, implementing the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories, and lead times...


  • Red Oak, Iowa, United States Hy-Vee Food Stores Full time

    At Hy-Vee Food Stores, we recognize that our workforce is essential to our success. Our commitment to providing a friendly and helpful experience to every customer is only possible when our team is engaged and dedicated.Position Overview:Job Title: Registered PharmacistDepartment: PharmacyFLSA Status: ExemptCore Responsibilities: As a Registered Pharmacist,...


  • Red Oak, Iowa, United States Hy-Vee Food Stores Full time

    At Hy-Vee Food Stores, we recognize that our employees are the foundation of our success. Our commitment to providing exceptional service is reflected in our motto of delivering "a helpful smile in every aisle". This genuine service is only possible when our team is engaged and dedicated.Position Overview:Job Title: Registered PharmacistDepartment:...

  • Retail Cashier

    2 weeks ago


    Red Oak, Iowa, United States Westlake Hardware Full time

    About Westlake Ace Hardware Ace Retail Holdings, a division of Ace Hardware Corporation, operates the Westlake Ace Hardware chain, recognized as one of the largest hardware retailers in the United States. With a rich history spanning over a century, Westlake Ace Hardware is headquartered in Lenexa, Kansas, and boasts over 150 neighborhood stores across the...


  • Red Oak, Iowa, United States Hy-Vee Food Stores Full time

    At Hy-Vee Food Stores, we recognize that our workforce is the cornerstone of our success. Our commitment to providing exceptional service is reflected in our motto of delivering 'a helpful smile in every aisle'. This can only be achieved when our team is fully engaged and dedicated to their roles.Position Overview:Job Title: Registered PharmacistDepartment:...


  • Red Oak, Iowa, United States Matheson Tri-Gas Full time

    Job SummaryWe are seeking a highly skilled and experienced Site Manager to lead our site operations team. As a key member of our organization, you will be responsible for ensuring the safe and efficient operation of our site, including managing safety and compliance, sales, and customer service functions.Key ResponsibilitiesLead the local team to manage...

  • Junior CNC Programmer

    2 weeks ago


    Red Oak, Iowa, United States The Greenbrier Companies Full time

    The Greenbrier Companies stands as a prominent entity in the design, manufacturing, and provision of freight rail transportation equipment and services. Our dedication to safety, quality, respect for individuals, and customer satisfaction is unwavering. We uphold values of inclusion, diversity, equity, access, and leadership, fostering a workplace culture...