Concierge Experience Manager
6 days ago
Job Description
The Recreation Concierge plays a critical role in delivering exceptional guest experiences at Mohonk Mountain House. Key responsibilities include:
- Providing accurate and timely information on recreation activities, local attractions, and services
- Coordinating recreation activities and events
- Managing reservations and bookings
- Ensuring seamless communication among departments
Required Skills and Qualifications
To succeed in this role, you must have:
- A valid driver's license and at least 21 years of age (or 20 years with at least two years of licensed driving experience)
- At least 3 years of experience in a customer-focused work environment with proven problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and maintain a professional demeanor
Benefits
We offer a comprehensive benefits package, including competitive salary, health insurance, retirement plan, and paid time off. Our team members also enjoy access to exclusive employee discounts and perks.
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