Luxury Hotel Concierge Coordinator

5 days ago


New York, New York, United States Waldorf Astoria Hotels & Resorts Full time
Job Title

Luxury Hotel Concierge Coordinator

About the Role

We are seeking a highly skilled and experienced Luxury Hotel Concierge Coordinator to join our team at Waldorf Astoria Hotels & Resorts. The successful candidate will be responsible for providing exceptional guest experiences, managing department budgets, and supervising staff.

Key Responsibilities
  • Provide personalized service to guests, assisting with reservations, transportation, and local attractions.
  • Supervise and mentor the concierge team, ensuring consistent service quality.
  • Conduct training sessions on local knowledge, service standards, and best practices.
  • Build and maintain relationships with local vendors, restaurants, and attractions for exclusive guest access.
  • Assist in managing concierge desk operations, including scheduling and staffing.
Benefits
  • Estimated Salary: $60,000 - $80,000 per year.
  • Medical Insurance Coverage - for you and your family.
  • Go Hilton travel discount program.
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
  • Diverse range of benefits and perks, including education assistance programs.


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