Concierge Services Associate

3 days ago


New York, New York, United States Compass Group, North America Full time
Job Title: Concierge Services Associate

We are seeking a dedicated and detail-oriented Concierge Services Associate to join our team at the Jacob K. Javits Convention Center.

About the Role:

This is an excellent opportunity for an individual who is passionate about delivering exceptional service to excel in a supportive environment.

Responsibilities:
  • Greet guests warmly and professionally, setting the tone for a memorable event experience.
  • Effortlessly manage coat checks, issuing tickets and retrieving coats with precision.
  • Securely collect and store lost items, promptly informing management as necessary.
  • Swiftly locate misplaced coats, prioritizing guest satisfaction.
  • Efficiently retrieve coats for departing guests, ensuring seamless transitions.
  • Ensure accurate coat distribution, guaranteeing each patron receives their correct coat.
Requirements:
  • High school diploma or equivalent is preferred.
  • Prior experience in hospitality or events is beneficial.
  • Strong reading, writing, and speaking English skills are essential.
  • Able to work efficiently under pressure, meeting deadlines and maintaining a positive attitude.
  • Capable of working independently or as part of a team.
Physical Requirements:
  • Ability to safely perform essential job functions, including meeting productivity standards.
  • Regular attendance and punctuality are mandatory.
  • Lift, carry, push, and pull up to 25 pounds as required.
Benefits:
  • Early access to wages through Instapay and high-interest savings via the EVEN app.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.
Estimated Salary: $20-$21.20 per hour.

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