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Executive Director of Operations

2 months ago

Ontario, California, United States TravelCenters of America Full time

Job Summary:

The Executive Director of Operations will provide leadership for the marketing and operations functions for the Quick-Serve Restaurant Profit Center(s). This includes hiring, training, development, and supervision of staff to maximize profitability by building a strong loyal customer base within company policies.

Key Responsibilities:

  • Communicate a clear vision and provide direction on marketing, personnel, financial, operational, accounting, and site appearance issues.
  • Assure the profit center meets or exceeds its budgeted and is maintained to company standards.
  • Build and maintain a strong, dynamic team by providing training and development opportunities.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth and profitability.

About TravelCenters of America:

TravelCenters of America is a leading provider of travel centers and convenience stores. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.