Medical Support Specialist

3 weeks ago


Farmingdale, New Jersey, United States Lincare Holdings Full time
The Medical Support Specialist role at Lincare Holdings involves providing critical support to healthcare professionals and patients. This position requires excellent communication skills, attention to detail, and a commitment to delivering high-quality patient care.

Key Responsibilities:
  • Work closely with medical professionals to develop tailored solutions for patients, focusing on improved outcomes and patient satisfaction.
  • Monitor and track new orders from initiation to setup, ensuring effective collaboration among clinical, sales, and service teams.
  • Analyze billing and setup paperwork for patient services, implementing improvements as needed.
  • Identify and address patient concerns, leveraging departmental resources to resolve issues efficiently.
  • Contribute to training programs for customer service and sales personnel, promoting best practices and knowledge sharing.

Requirements:
  • Proven work experience in a related field; high school diploma or equivalent preferred.
  • Demonstrate proficiency in market and product information, patient billing, and insurance requirements.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity.
  • Professional demeanor and strong interpersonal skills.

Estimated Salary: $50,000 - $65,000 per year based on location and experience.

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