Parking and Transportation Enforcement Officer
2 days ago
VCU is seeking a highly skilled Enforcement and Safety Officer to join their Facilities Management team. As a key member of the Parking and Transportation unit, this individual will be responsible for enforcing and monitoring all VCU parking and transportation facilities, providing exceptional customer service, and ensuring compliance with University policies and regulations.
Key Responsibilities:
- Patrol and monitor all assigned facilities to ensure the safety and security of patrons
- Act as a liaison with VCU police and other public safety agencies to implement the University's comprehensive safety plan
- Conduct daily inspections of facilities to ensure cleanliness and report any issues
- Provide uniform interpretation and enforcement of parking regulations
- Collect and report vacancy counts for selected parking facilities
- Work with deck staff to ensure proper control and handling of special events and requests
Requirements:
- High School diploma or equivalent required
- Valid Driver's License with a good driving record
- Satisfactory completion of criminal history background check
- Ability to successfully complete all training
- Excellent customer service skills
- Ability to work a flexible schedule, including weekends and holidays
Preferred Qualifications:
- Previous customer service experience
- Good written and verbal communication skills
- Knowledge of basic maintenance and operation of equipment
Physical and Cognitive Requirements:
Physical Demands:
Light Lifting (20-50 lbs): Essential
Heavy Lifting (> 50 lbs): Marginal
Pushing/Pulling: Essential
Standing: Essential
Sitting: Essential
Repetitive Motion: Essential
Walking: Essential
Climbing: Essential
Reaching: Essential
Bending: Essential
Environmental Conditions:
Extreme heat/cold: Essential
Extreme Noise: Essential
Vibrations: Essential
Fumes: Essential
Mists/gases: Essential
Emotional Demands:
Fast pace: Essential
Average Pace: Essential
Multiple Stimuli: Essential
Intense Customer Interaction: Essential
Frequent Change: Essential
Mental/Sensory Demands:
Memory: Essential
Reasoning: Essential
Hearing: Essential
Reading: Essential
Analyzing: Essential
Logic: Essential
Verbal Communication: Essential
Written Communication: Essential
Salary Range: $33,904
Work days/hours:
- Monday-Friday, 5:00am-1:30pm
- Saturday-Wednesday 7:00am-3:30pm
ORP Eligible: No
VCU Slotting: Parking Ambassador FM 1-3 (29221-29223)
Closing Date: June 30, 2024
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