Client Support Expert

1 week ago


Sens, Bourgogne-Franche-Comté, United States Ameriprise Financial Full time

Job Overview

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We are seeking a highly skilled Service Operations Specialist to join our team at Ameriprise Financial. As a Service Operations Specialist, you will play a critical role in delivering exceptional client experiences and ensuring seamless service delivery.

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Key Responsibilities

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* Provide timely and effective support to clients regarding service issues* Enter service requests into systems for efficient resolution by our service partners* Collaborate with internal teams to ensure accurate information gathering and entry* Maintain accurate records and communicate client information to relevant teams

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Requirements

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Candidates must possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment. A high school diploma or equivalent is required; a bachelor's degree in a related field is preferred.

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Compensation and Benefits

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Ameriprise Financial offers a competitive salary range of $65,000 - $85,000 per year, depending on experience, plus comprehensive benefits including medical, dental, and vision coverage, 401(k) matching, and paid time off.

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Our Company Culture

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We value diversity, equity, and inclusion and strive to create a workplace that reflects the communities we serve. We offer opportunities for professional growth and development, a dynamic and supportive work environment, and a commitment to making a positive impact in our communities.



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