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Program Coordinator

2 months ago

Richmond, Virginia, United States Commonwealth of Virginia Full time

Job Responsibilities

Exciting Opportunity for Recent Graduates: Launch Your Career in Information Technology

Are you ready to embark on a career in the ever-evolving field of Information Technology? Our Associate Program is tailored to provide practical experience, mentorship, and growth opportunities for promising individuals like you.

At the Commonwealth of Virginia, we are committed to nurturing talent and cultivating the leaders of tomorrow. Our full-time Associate Program is designed to offer entry-level professionals project-based and operational experiences across various business and IT roles. As a Program Coordinator, you will benefit from a comprehensive learning curriculum and personalized mentoring in a vibrant work environment. While telework options may be available, the majority of the program will necessitate onsite presence.

We are looking for a Program Coordinator - Customer Engagement. This role is crucial to the success of our Customer Experience division. You will be responsible for facilitating all customer engagement meetings and forums, including but not limited to the CIO Advisory Council, Agency IT Resource, Relationship Management Committee, and Customer Experience Officer's Corner.

Join our team and contribute to an environment that values your skills, promotes your development, and celebrates your achievements.

Minimum Qualifications

- Recent graduates are encouraged to apply.
- Experience in meeting coordination or a similar role.
- Familiarity with IT terminology is preferred.
- Proficiency in Microsoft 365 applications, including MS Teams, Outlook, Excel, PowerPoint, and SharePoint.
- Strong organizational abilities and meticulous attention to detail.
- Excellent communication skills, both written and verbal, with comfort in engaging with all organizational levels, including senior leadership.
- Ability to thrive in a fast-paced environment and manage multiple tasks concurrently.
- Flexibility in scheduling is essential.

Additional Considerations

- Previous experience in a governmental context is advantageous.
- Familiarity with IT environments is a plus; ITIL foundations certification is desirable.
- Experience in customer experience settings or voice of the customer programs is beneficial.
- Demonstrated project coordination or management experience is preferred.
- Technical proficiency in presentation and collaboration tools such as Teams and SharePoint is required.
- Understanding of accessibility standards is important.
- Prior experience managing multiple communication channels is a plus.

Special Instructions

Confirmation of receipt will be provided upon successful submission of your application. Please check your application status through your account.
This position may allow for one day of telework, subject to supervisor approval.
Applicants must consent to a background check as part of the hiring process.
Applications will only be accepted through the designated online system.

Contact Information

For inquiries regarding this position, please refer to the Human Resources department.