Global Travel Support Specialist

3 weeks ago


Washington, Washington, D.C., United States TechOp Solutions International Full time

Join us at TechOp Solutions International as we seek a talented Multilingual Contact Center Representative to join our team. As a customer-facing representative, you will provide top-notch service to travelers worldwide, answering their queries and addressing their concerns in a timely and efficient manner.

">About the Opportunity:
">
  • This role offers a fantastic chance to grow professionally in a dynamic environment with ample opportunities for advancement.
  • You'll work closely with our team to ensure seamless communication and delivery of services to our clients.
  • Your expertise will play a vital role in shaping our organization's success, driving excellence, and pushing the boundaries of what's possible.

Responsibilities:

  • Handle customer inquiries via phone, email, or chat, responding promptly and accurately to address their needs.
  • Contribute to maintaining and improving our customer database, ensuring accuracy and up-to-date information.
  • Collaborate with colleagues to develop innovative solutions to complex problems, enhancing our overall service quality.
  • Act as a liaison between customers and our organization, fostering trust and understanding through clear communication.
  • Stay updated on industry trends and best practices to stay ahead of the curve.

What We Offer:

  • A competitive salary range of $65,000-$85,000 annually (dependent on experience).
  • A comprehensive benefits package, including health insurance, 401(k) matching, and more.
  • Regular performance reviews and opportunities for professional growth and development.

Requirements:

  • U.S. citizenship is required.
  • All necessary security clearance and eligibility requirements must be met.
  • Fluency in both English and Spanish is essential for this role.
  • A Bachelor's degree from an accredited institution is necessary.
  • Two years of customer service experience are preferred, but not mandatory.
  • Strong analytical and problem-solving skills are desired.

Additional Information:

  • Our organization prioritizes diversity, equity, and inclusion, welcoming applicants from all walks of life.
  • We strive to maintain a workplace culture that values teamwork, collaboration, and mutual respect.
  • As an equal opportunity employer, we do not discriminate against individuals based on protected characteristics such as age, disability, ethnicity, gender identity, nationality, race, religion, sex, or sexual orientation.


  • Washington, Washington, D.C., United States Insight Global Full time

    Job SummaryWe are seeking a Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will provide technical support to end users on a variety of issues and ensure timely resolutions.Key Responsibilities:Provide Technical Support: Respond to telephone calls, emails, and personnel requests for technical support,...


  • Washington, Washington, D.C., United States United Nations Foundation Full time

    **Job Title:** Global Health Executive Support SpecialistLocation: United Nations Foundation, DC officeSalary:$70,000 - $90,000 per yearAs an Executive Support Specialist in the Global Health team at the United Nations Foundation, you will be responsible for providing exceptional administrative support to the Vice President of Global Health Strategy. Your...


  • Washington, Washington, D.C., United States Alvarez & Marsal Europe Full time

    Job OverviewThe IT Field Services Support Specialist will be based in the US or International offices and form part of the core Field Services team to support all users globally. The specialist will handle front-facing contact via various channels, including walk-up desk, email, telephone, and remote tools for technology-related problems.


  • Washington, Washington, D.C., United States Global Kids Full time

    At Global Kids, we are seeking a highly motivated part-time Youth Leadership Specialist to join our DC team. The ideal candidate will have a strong understanding of global issues, education, and social justice.Job OverviewThis is a part-time position serving our school year program (typically 25-28 hrs/week, typically 12-6pm) with an hourly rate ($20-24)...

  • IT Support Specialist

    3 weeks ago


    Washington, Washington, D.C., United States Global Resource Solutions, Inc. Full time

    About the PositionGlobal Resource Solutions, Inc. is seeking a highly motivated and detail-oriented individual for the position of Help Desk Specialist II.The selected candidate will provide support to end-users on various issues, identify and resolve technical problems, and respond to requests for technical assistance.

  • IT Support Specialist

    1 month ago


    Washington, Washington, D.C., United States Insight Global Full time

    Job OverviewWe are seeking an experienced Help Desk Specialist to join our team at Insight Global.Key ResponsibilitiesSoftware Management: Install, configure and upgrade software to ensure optimal performance.Phone Support: Provide timely assistance to customers via phone, addressing their technical issues and concerns.PC/Laptop Refreshes and Configuration:...


  • Washington, Washington, D.C., United States Insight Global Full time

    Job OverviewInsight Global is seeking an experienced Administrative Support Specialist to join our team in Columbia, MD. As a key member of our front desk and general office administration team, you will provide high-level support to the Chief Operating Officers organization.Your primary responsibilities will include supervising and coordinating services in...


  • Washington, Washington, D.C., United States Global Kids Full time

    Salary and BenefitsThis part-time position offers an hourly rate of $20-$24, commensurate with experience. In addition to competitive compensation, Global Kids provides generous paid vacation time off, personal days, and sick time. Staff can also access retail discounts through our Professional Employer Organization (PEO).We are committed to providing a...


  • Washington, Washington, D.C., United States Insight Global Full time

    Job OverviewAt Insight Global, we are seeking a highly skilled Help Desk Specialist to join our team.The successful candidate will possess excellent technical skills and strong customer service abilities.


  • Washington, Washington, D.C., United States Contracting Resources Group Full time

    Job Title: Global Human Rights SpecialistEstimated Salary: $70,000 - $90,000 per year.We are seeking a highly skilled Global Human Rights Specialist to provide support to the Bureau of Democracy, Human Rights, and Labor's Office of Global Programs (DRL/GP) at the U.S. Department of State.Liaise with program administration teams, assist with financial...


  • Washington, Washington, D.C., United States Context Global Inc Full time

    Job OverviewAt Context Global Inc., we are committed to creating an inclusive and supportive learning environment for students of all abilities.The position of Support Specialist for Visually Impaired Students is a unique opportunity to make a meaningful difference in the life of a blind student.As a member of our team, you will work closely with the student...


  • Washington, Washington, D.C., United States United Nations Foundation Full time

    About the RoleThis Executive Assistant position will play a critical role in supporting the Vice President of Global Health Strategy at the United Nations Foundation. The successful candidate will be responsible for providing administrative support, managing calendars, coordinating travel, and handling correspondence.ResponsibilitiesAct as a liaison between...


  • Washington, Washington, D.C., United States Credence Management Solutions, LLC Full time

    Job DescriptionCredence Management Solutions, LLC is a dynamic and fast-growing organization that employs passionate individuals who bring innovation, accountability, and a growth mindset to our work across the US Federal Government. As a key member of our team, you will have the opportunity to work in a collaborative environment with highly motivated...


  • Washington, Washington, D.C., United States SGI Global, LLC Full time

    Training Specialist PositionSGI Global, LLC is hiring a Global Security Operations Instructor to lead our training efforts in CBRN operations. In this role, you will be responsible for developing and delivering comprehensive training programs for Watch Officer personnel. You will also maintain and sustain the CWMD Watch training plan, ensuring that all tasks...


  • Washington, Washington, D.C., United States Population Reference Bureau Inc Full time

    Join Population Reference Bureau Inc as a Global Opportunities Specialist and be part of our team that improves people's health and well-being through evidence-based policies and practices. We are looking for a highly skilled professional with 10+ years of experience and a Bachelor's Degree.Responsibilities include identifying new business opportunities,...


  • Washington, Washington, D.C., United States Vistant Full time

    Vistant, a leading public-sector management consulting firm, is seeking a highly skilled Global Innovation Specialist to join their team. The successful candidate will be responsible for supporting the Development Innovations Ventures (DIV) program in USAID?s Bureau for Inclusive Growth Partnerships and Innovation.As a Global Innovation Specialist, you will...


  • Washington, Washington, D.C., United States Contracting Resources Group Full time

    Join Contracting Resources Group, Inc. (CRG) as we continue to grow and expand our services in the Federal Government. Our team is dedicated to providing high-quality program management and evaluation, strategic communications, acquisitions management, and IT solutions.About the JobThis role offers an estimated salary of $90,000 - $120,000 per annum, based...


  • Washington, Washington, D.C., United States Dexis Consulting Group Full time

    At Dexis Consulting Group, we are passionate about helping solve today's most pressing global challenges. We are seeking a highly qualified Global Security Cooperation Specialist to support our work with the Defense Security Cooperation Agency (DSCA). The ideal candidate will have a strong background in assessment, monitoring, and evaluation, as well as...


  • Washington, Washington, D.C., United States DirectViz Solutions, LLC Full time

    Job DescriptionWe are seeking a highly skilled Senior IT Operations Manager to lead and manage a dynamic Technology Service Desk operation that delivers customer-focused IT support services globally. This role ensures seamless Tier I and Tier II support for various custom and commercial off-the-shelf system applications, mobile devices, email, and remote...


  • Washington, Washington, D.C., United States WeConnect International Inc Full time

    **Job Description:** Global Payment SpecialistWeConnect International Inc is seeking a highly skilled Global Payment Specialist to join our team in Washington, DC. The successful candidate will be responsible for managing global payment transactions, ensuring timely and accurate payment of vendor invoices, and improving AP systems and procedures.The ideal...