Customer Service Representative
2 weeks ago
Job Summary: Arisa Health is seeking a Customer Service Representative to join our team in Conway. As a key member of our service delivery system, you will provide an interactive and welcoming response to all inquiries for service, engaging clients in a supportive and non-judgmental way.
Responsibilities:
- Accurately collect and maintain client records, including fee agreements and eligibility information.
- Ensure pre-certifications and authorizations are in place for client services.
- Provide excellent customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with therapists and other team members to schedule appointments and coordinate client services.
- Maintain accurate and up-to-date records, using Microsoft Excel and other software as needed.
Requirements:
- High school diploma or equivalent required; at least one year of experience in a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
- Ability to maintain confidentiality and handle sensitive client information.
Work Environment: This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. We offer a supportive and dynamic work environment, with opportunities for professional growth and development.
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Customer Service Representative
3 weeks ago
Conway, South Carolina, United States Professional Counseling Associates Full timeCustomer Service RepresentativeAt Arisa Health, we are seeking a highly skilled and compassionate Customer Service Representative to join our team in Conway and Perry Counties. As a key member of our service delivery system, you will play a vital role in providing exceptional support to our clients and therapists.Responsibilities:Accurately collect and...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Account Representative
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Insurance Account Representative
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