Technical Product Manager II

4 weeks ago


Loudéac, Bretagne, United States Navy Federal Credit Union Full time
Job Summary

We are seeking a highly skilled Technical Product Manager II to lead our engineering team in delivering solutions that support our Consumer Lending product team and their member/employee facing products.

This role requires a strong understanding of product technology roadmaps and the ability to partner with stakeholders across Navy Federal to strategize, enable, and deliver technical products and capabilities.

The successful candidate will own the product technology roadmap, manage services of high complexity, and work independently with minimal supervision.

Key Responsibilities
  • Partner with Consumer Lending stakeholders, leadership, and Product Owners to deliver technology products and services supporting Navy Federal members and employees
  • Lead engineering teams comprised of Navy Federal staff and contractors, directing report roles include architects, Engineers, analysts, testers, scrum masters, and other delivery roles
  • Establish measurable team objectives and key results that align with the priorities of the enterprise and the parent organization: Product Engineering and Delivery Services (PEDS)
  • Evaluate the performance of directly aligned individual contributors leveraging OKRs, KPIs, and SLAs; ensure service levels are achieved in line with SLAs and SLOs
  • Develop resource and training plans; manage capacity and budget of direct and aligned teams to ensure that planned and committed scope can be completed on schedule
  • Build and maintain relationships with team members, management, key stakeholders, including Enterprise Technology Services teams, business partners, and/or external contacts (vendors, etc.)
  • Pursue thought leadership opportunities and provide perspectives on technology strategy for internal stakeholders and leaders
Requirements
  • A Master's or Bachelor's Degree in Information Technology, Computer Science, or other related field
  • Knowledge of enterprise anchor platforms such as Salesforce, Pega, Mulesoft, and Microsoft Dynamics
  • Experience managing, mentoring, and developing professional staff
  • Solid leadership skills: ability to build high-performing teams, as well as influence business partners across the company
  • Prior experience working on microservices, and event-driven architecture
  • Hands-on experience implementing in-depth security controls including OAuth 2.0, JWT
  • Technical knowledge in Azure Platform as a Service (PaaS); Azure Infrastructure as a Service (IaaS); Azure Kubernetes Service (AKS)
  • Experience in cloud-native architectures and technologies (e.g., Containers, Continuous Integration and Delivery, API Management, B2B, B2C, etc.)
  • Advanced skill in defining and implementing action plans to achieve strategic goals
  • Advanced knowledge of Agile frameworks (e.g., SAFE)
  • Experience in leading, guiding, and coaching professional staff
  • Experience in resource allocation and management
  • Advanced verbal and written communication skills
  • Effective in producing desired results and achieving goals and objectives
  • Experience in working with all levels of staff, management, stakeholders, vendors
  • Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely
  • Advanced skill relationship building, negotiation, and facilitation skills
Preferred Qualifications
  • Knowledge of NFCU operations, processes, and procedures
  • Experience with agile delivery frameworks and Azure DevOps
  • Advanced knowledge of banking/financial industry standards and practices

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