Customer Service Representative

23 hours ago


Little Rock, Arkansas, United States Zips Car Wash Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Customer Interaction: Welcome and engage with customers in a warm and friendly manner, providing a personalized experience that exceeds their expectations.
  • Sales and Promotion: Engage customers while selling and promoting our Unlimited Wash Club, highlighting the benefits and value of our services.
  • Vehicle Loading: Safely and efficiently load every vehicle with clear hand signals and a smile, ensuring a seamless and enjoyable experience for our guests.
  • Customer Satisfaction: Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, addressing any concerns or issues promptly and professionally.
  • Site Maintenance: Maintain all aspects of the site to ensure it runs smoothly and efficiently, adhering to high standards of cleanliness and organization.
Requirements
  • Age Requirement: 18 years of age or older.
  • Positive Attitude: Possess a positive attitude and a passion for delivering exceptional customer service.
  • Flexibility: Ability to work flexible hours, including weekends and holidays, to meet the needs of our customers.


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