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Client Support Associate

2 months ago

Salt Lake, Utah, United States Code Full time
Customer Support Specialist

Code is an innovative technology firm focused on the creation and enhancement of state-of-the-art image-based barcode scanning solutions. Our offerings cater to a diverse range of sectors including healthcare, public safety, manufacturing, and retail. We prioritize delivering outstanding support to our clients, ensuring they derive maximum benefit from our products.

Key Responsibilities:
  • Serve as the main customer advocate for designated accounts
  • Provide valuable feedback to the sales team regarding customer experiences
  • Act as a communication bridge between Code and our distribution partners
  • Keep the Account Manager informed about market competition
  • Prepare quotes for clients
  • Propose solutions tailored to customer requirements
Employee Benefits:
  • Comprehensive medical and dental insurance coverage for employees
  • 401k retirement plan with matching contributions
  • Life insurance benefits
  • Paid personal and vacation leave