Laboratory Client Support Specialist
1 month ago
We are seeking a highly skilled and detail-oriented Laboratory Client Support Technician to join our team at ARUP Laboratories. As a key member of our technical operations team, you will provide exceptional technical and pre-analytic support services to our clients and internal stakeholders.
Key Responsibilities- Provide technical support and guidance to clients on specimen collection, handling, and transportation.
- Process specimens according to established departmental procedures, including specimen triaging, routing, and storing.
- Evaluate specimens for acceptability and initiate problem resolution as needed.
- Develop proficiency with laboratory information systems, including ANSR, ESP, IMS, Millennium, MasterControl, LMS, CRM, and eExcept.
- Communicate effectively with clients and internal stakeholders via phone, email, and in-person interactions.
- Maintain a clean and organized work area, adhering to ARUP's quality and safety standards.
- Collaborate with technical sections and customers to resolve issues and provide education on available resources and testing.
- High School Diploma or Equivalent required; Associate's Degree in Biology or related field preferred.
- Must complete and demonstrate department-specific training and competency within 6 months.
- Customer service experience and proficiency in laboratory information systems a plus.
- Ability to type 35 WPM and 10-key skills required.
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. We are committed to delivering exceptional service and quality results to our clients, and we are seeking talented individuals to join our team.
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Laboratory Client Support Specialist
4 weeks ago
Salt Lake, Utah, United States ARUP Laboratories Full timeJob SummaryWe are seeking a highly skilled Laboratory Client Support Technician to join our team at ARUP Laboratories. As a key member of our technical operations team, you will provide exceptional support services to our clients and internal stakeholders.Key ResponsibilitiesProvide technical and pre-analytic support services to clients and internal...
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Laboratory Client Support Specialist
5 days ago
Salt Lake, Utah, United States ARUP Laboratories Full timeKey Responsibilities:The Laboratory Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients. This role involves providing specimen information, including integrity, volume, and test clarification, to clients.Key Skills:Excellent communication and problem-solving skillsAbility...
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Laboratory Client Support Specialist
1 month ago
Salt Lake, Utah, United States ARUP Laboratories Full timeAbout ARUP LaboratoriesARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.Job SummaryThe Laboratory Client Support Technician provides technical and pre-analytic support services for a designated division of technical...
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Laboratory Client Support Specialist
1 month ago
Salt Lake, Utah, United States ARUP Laboratories Full timeAbout ARUP LaboratoriesARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.Job SummaryThe Laboratory Client Support Technician provides technical and pre-analytic support services for a designated division of technical...
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Laboratory Client Support Specialist
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Salt Lake, Utah, United States ARUP Laboratories Full timeAbout the Role:The Laboratory Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients. This role involves providing a supportive link between customers and all other areas of the company, ensuring that clients receive accurate and timely information about their specimens.Key...
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Laboratory Client Support Specialist
2 weeks ago
Salt Lake, Utah, United States ARUP Laboratories Full timeAbout the Role:The Laboratory Client Support Technician provides technical and pre-analytic support services for a designated division of technical operations and clients. This role involves providing a supportive link between customers and all other areas of the company, ensuring seamless communication and resolution of issues.Key Responsibilities:•...
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Laboratory Client Support Specialist
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Salt Lake, Utah, United States ARUP Laboratories Full timeJob SummaryThe Lab Client Support Technician plays a vital role in providing technical and preanalytic support services to clients and a designated division of technical operations.Key ResponsibilitiesProvide technical support to clients regarding specimen information, including integrity, volume, and test clarification.Collaborate with clients to resolve...
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Laboratory Client Support Specialist
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Salt Lake, Utah, United States ARUP Laboratories Full timeJob SummaryThe Lab Client Support Technician provides technical and preanalytic support services for a designated division of technical operations and clients.Key ResponsibilitiesProvides technical support services for clients and designated divisions of technical operations.Ensures specimen integrity, volume, and test clarification for clients.Supports...
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