Collision Repair Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Collision Repair Customer Service Representative. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Ensure consistent execution of our WOW plan to deliver exceptional customer service.
- Schedule appointments for vehicle repair using our Daily Demand Capacity Planner and CCC One schedule.
- Retrieve insurance assignments and obtain necessary repair authorization documentation to disassemble vehicles for repairs.
- Prepare RO work packets, including QC checklists, work orders, parts lists, and windshield tags.
- Record all communication with customers or insurance partners during the repair process using CCC One notes.
- Confirm car rental information and update CCC One with rental car usage information.
- Manage ARMS throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
- High School Diploma or GED.
- Minimum 1 year experience in a similar role, such as administration assistant.
- Preferred: 1 year in an auto body or similar work environment, including previous customer service experience.
- Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure.
- Strong attention to detail with a high degree of accuracy.
- Knowledge of general office equipment and basic computer skills, as well as good oral and written communication skills.
- Up to 80 hours of Paid Time Off annually.
- 2 weeks of Paid Parental Leave for Full-time Employees who work a minimum of 30 hours per week.
- 6 paid holidays annually.
- Medical, Prescription Drug, Dental & Vision Insurance.
- 401(k) Retirement Plan with company match.
- Employer Paid Short-Term Disability & Life Insurance.
- Additional Voluntary Life Insurance.
- Continuing Education Opportunities.
- Free Prescription or Non-Prescription Safety Glasses annually.
- Annual Voluntary Uniform Stipend.
-
Customer Service Representative
2 weeks ago
El Mirage, Arizona, United States CRH Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded. Your primary focus will be on resolving customer...
-
Customer Service Representative
3 weeks ago
El Mirage, Arizona, United States Goodwill of Central and Northern Arizona Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
2 weeks ago
El Mirage, Arizona, United States Apex Dynamics Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Clerk. As a key member of our customer service team, you will be responsible for handling all customer inquiries, resolving issues, and providing exceptional service to our clients.Key ResponsibilitiesProcess and fulfill customer orders in a...
-
Customer Service Representative
3 weeks ago
El Mirage, Arizona, United States Apex Dynamics Full timeWe are seeking a highly skilled and customer-focused individual to join our team at Apex Dynamics as a Customer Service Clerk. As a key member of our customer service team, you will be responsible for handling all customer inquiries and orders received via phone, fax, or online.**Key Responsibilities:**Process and fulfill customer orders in a timely and...
-
Customer Service Lead
6 days ago
El Mirage, Arizona, United States Circle K Full timeLead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to drive sales and customer satisfaction.Key...
-
Customer Service Representative
4 weeks ago
El Mirage, Arizona, United States Walmart Full timeJob OverviewThis role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment at our store entrances.Key Responsibilities:Verify purchases and assist with returned itemsKeep store entrances safe and secureProvide excellent customer service and supportBenefits and Perks:Competitive hourly...
-
Customer Service Representative
2 weeks ago
El Mirage, Arizona, United States Subway Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Sandwich Artist to join our team at Subway. As a Sandwich Artist, you will be the face of our brand, responsible for delivering exceptional customer service and preparing high-quality food products.Key ResponsibilitiesGreeting and Serving Guests: Greet and serve guests in a friendly and...
-
Customer Service Representative
3 weeks ago
El Mirage, Arizona, United States CRH Full timeJob SummaryThis position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, and resolution to client inquiries or issues.Key ResponsibilitiesAssist customers with product questions, ordering, and order trackingEnter orders into the system for deliveryPrepare quotes and issue credits or debits accurately...
-
Customer Service Team Leader
1 month ago
El Mirage, Arizona, United States The Pella Corporation Full timeRole Overview: The Customer Service Supervisor is essential in managing a dedicated team of customer service agents who respond to inquiries from both clients and internal personnel through various communication platforms. This position is responsible for developing efficient processes to boost productivity and guarantee smooth service execution.Team...
-
Donation Attendant
3 weeks ago
El Mirage, Arizona, United States Goodwill Industries International Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring a positive and efficient experience for our donors and customers.Key ResponsibilitiesDonation Processing: Receive and process...
-
Donation Attendant
3 weeks ago
El Mirage, Arizona, United States Goodwill Industries International Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will be responsible for providing exceptional customer service, receiving donations, and maintaining a clean and organized store environment.Key...
-
Guest Services Representative
4 weeks ago
El Mirage, Arizona, United States SBR Management LLC Full timeJob Type:TemporaryPosition Overview:The Guest Services Representative is the first point of contact for visitors, providing exceptional customer support and service. Key responsibilities include overseeing check-in and check-out processes, managing reservations, responding to inquiries, and ensuring efficient front desk operations.About SBR Management...
-
Parts and Service Sales Representative
4 days ago
El Mirage, Arizona, United States Goodfellow Full timeJob SummaryWe are seeking a highly motivated and results-driven Outside Parts and Services Sales Representative to join our team at Goodfellow. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and delivering solutions that meet their specific...
-
Guest Services Representative
4 weeks ago
El Mirage, Arizona, United States SBR Management LLC Full timeJob Type:TemporaryPosition Overview:The Guest Services Representative acts as the primary point of contact for visitors and guests, providing exceptional customer service and assistance. Key responsibilities include overseeing check-in and check-out processes, managing reservations, responding to inquiries, and ensuring efficient front desk operations.About...
-
Donation Attendant
3 weeks ago
El Mirage, Arizona, United States Goodwill Industries International Inc Full timeJob Summary: We are seeking a skilled Donation Attendant to join our team at Goodwill Industries International Inc. As a Donation Attendant, you will play a vital role in ensuring the smooth operation of our donation centers.Key Responsibilities:Process donations in a timely and efficient mannerProvide excellent customer service to donors and...
-
Parts and Service Sales Representative
4 weeks ago
El Mirage, Arizona, United States Goodfellow Full timeJob SummaryWe are seeking a highly motivated and results-driven Outside Sales Representative to join our team at Goodfellow. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering exceptional customer service.Key...
-
Customer Service Team Leader
1 month ago
El Mirage, Arizona, United States The Pella Corporation Full timeThe Role of Customer Service Supervisor is essential in managing a dedicated group of customer service agents who respond to inquiries from both clients and internal teams through various communication methods. This position is responsible for developing efficient processes to boost productivity and guarantee smooth service delivery.Lead and mentor a team of...
-
Customer Service Team Leader
1 month ago
El Mirage, Arizona, United States The Pella Corporation Full timePosition Overview: The Customer Service Supervisor is essential in managing a group of customer service agents who respond to inquiries from both clients and internal teams through various communication methods. This role involves creating efficient processes to boost productivity and guarantee smooth service delivery.Key Responsibilities:Oversee a team of...
-
Residential Sales Representative
3 weeks ago
El Mirage, Arizona, United States Rollins Full timeJob SummaryWe are seeking a highly motivated and experienced Sales Representative to join our team at Rollins, a global leader in the pest control industry. As a Residential Sales Representative, you will be responsible for selling our pest control services to residential customers and building strong relationships with them.Key ResponsibilitiesSchedule...
-
Business Development Representative
6 days ago
El Mirage, Arizona, United States Arcadia Cold Storage & Logistics Full timeJob Title: Business Development Representative Company Overview: At Arcadia Cold Storage and Logistics, we strive to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives. We believe our employees...