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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team at Apex Dynamics as a Customer Service Clerk. As a key member of our customer service team, you will be responsible for handling all customer inquiries and orders received via phone, fax, or online.
**Key Responsibilities:**
- Process and fulfill customer orders in a timely and efficient manner
- Provide exceptional customer service and support via phone and email
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless order processing and customer satisfaction
**Requirements:**
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in MS Office and other software applications
**What We Offer:**
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
