Service Technician
2 days ago
About Numotion
At Numotion, we're dedicated to helping people with mobility needs live more freely. As the nation's leading provider of Complex Rehabilitation Technology, we're committed to cultivating an inclusive work environment based on open dialogue, active listening, and ongoing actions.
Job Summary
We're seeking a skilled Service Technician to join our team. As a Service Technician, you'll be responsible for visiting clients' homes to troubleshoot, diagnose, and repair electronic and/or mechanical components for mobility equipment.
Key Responsibilities
- Visiting clients' homes to troubleshoot and repair mobility equipment
- Communicating with customers regarding concerns and resolutions
- Training and educating customers and caregivers in the proper use, care, and safety of equipment
- Following up with customers to ensure customer satisfaction
- Working with manufacturers' tech support to troubleshoot and identify required parts for repairs
- Working with the customer service team to coordinate daily routes and order processing
- Completing necessary documents in a timely and accurate manner
Requirements
- Valid State Driver's License with an acceptable driving record
- Ability to communicate effectively through electronic devices
- Ability to learn in-house operational systems
- Experience using hand and power tools
- Mechanical and situational problem-solving abilities
- Ability to utilize basic electronic devices
- Organizational skills
- High School diploma/GED or equivalent work experience
What We Offer
We offer competitive compensation packages, including medical, dental, and vision insurance, short and long-term disability, a 401K plan, and life insurance.
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