Pharmacy Technician Coordinator

2 weeks ago


Garden City, Michigan, United States Tandym Group Full time

A prominent Managed Care Organization is seeking a Pharmacy Technician Coordinator to enhance their team. This role is pivotal in delivering administrative support within the call center, assisting Clinical Pharmacists and the Pharmacy department.

Work Schedule:

  • Monday to Friday; 8:30 AM - 4:30 PM
  • Position is fully onsite

Key Responsibilities:

  • Conduct follow-up calls for members needing post-discharge consultations with a pharmacist.
  • Participate in pharmacy quality improvement initiatives by reaching out to members, healthcare providers, and pharmacies.
  • Contact high-risk members referred to Clinical Pharmacists for medication reconciliation, gathering essential information such as medication lists and pharmacy details.
  • Handle data entry tasks, including requesting clinical information and processing denials for J-codes.
  • Collect clinical data for Clinical Pharmacists from healthcare provider offices.
  • Monitor post-discharge calls from case management and assign them to pharmacists accordingly.
  • Request clinical information related to specialty medications.
  • Provide support for specialty medications and assist other pharmacy technicians and coordinators as needed.

Qualifications:

  • High School Diploma or GED is required.
  • Associate's degree or equivalent experience is necessary.
  • A minimum of 2 years of customer service experience is essential.
  • 2 to 5 years of experience in a community health environment, medical office, hospital, or long-term care facility is preferred.
  • Pharmacy Technician Certification is preferred but not mandatory.


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