Housekeeping Operations Supervisor

2 weeks ago


Denver, Colorado, United States Sage Hospitality Full time

About Us:

Sage Hospitality is committed to providing exceptional service and creating memorable experiences for our guests. We pride ourselves on maintaining a welcoming and clean environment in our establishments.

Position Overview:

The Housekeeping Operations Supervisor is responsible for overseeing the housekeeping team, ensuring a safe and efficient work environment while delivering top-notch service to our guests. This role is crucial in maintaining the cleanliness and overall appearance of our facilities.

Key Responsibilities:

  • Lead and manage the housekeeping staff, fostering open communication, providing training, coaching, and performance feedback to enhance productivity.
  • Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness standards and health regulations.
  • Delegate tasks to staff based on special requests and priorities to ensure seamless housekeeping operations.
  • Manage inventory by distributing supplies to staff at the start of shifts, ensuring availability while controlling costs.
  • Address guest inquiries and concerns promptly to guarantee satisfaction, maintaining accurate records of lost and found items.
  • Implement emergency protocols and training to safeguard hotel assets, guests, and staff.

Qualifications:

Education: High school diploma or equivalent experience.

Experience: 1-2 years of relevant experience in a similar role.

Skills:

  • Comprehensive understanding of housekeeping operations and hotel services.
  • Strong supervisory and leadership abilities.

Physical Requirements:

  • Ability to lift and carry up to 50 lbs. and push/pull housekeeping carts.
  • Frequent standing, bending, and mobility throughout the facility.
  • Ability to communicate effectively with guests and team members.

Work Environment:

This position involves prolonged physical activity in a climate-controlled setting, with occasional exposure to heat and humidity in laundry areas.

Compensation:

Competitive hourly wage based on experience.



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