Relationship Manager

2 days ago

Dallas, Texas, United States ADP - Automatic Data Processing, Inc Full time
Job Title: Relationship Manager

ADP is seeking a skilled Relationship Manager to develop and enhance strategic business partnerships with our clients. As a key member of our team, you will build trust with our clients' key decision makers to drive client retention and improve loss prevention.

Key Responsibilities:
  • Develop and maintain comprehensive understanding of our clients' business objectives, strategic direction, and requirements.
  • Act as a liaison between the client and ADP, serving as an internal client advocate and mobilizing the right resources to ensure partnership alignment.
  • Proactively ensure client satisfaction through periodic conference calls and client visits.
  • Identify new service and/or product opportunities and coordinate with Sales as necessary.
  • Perform strategic account review with the client to reinforce the ADP value proposition.
  • Adhere to standard ADP processes for recording and responding to service activities.
Requirements:
  • 8-12 years of experience in a client service or relationship management position.
  • Bachelor's degree in Business, Accounting, Marketing, or equivalent work experience.
  • CPP, PHR, SPHR, or CEBS preferred.

At ADP, we are committed to an inclusive, diverse, and equitable workplace. We are an equal opportunity employer and welcome applications from qualified candidates.

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