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Medical Office Coordinator

1 month ago


Tarrytown, New York, United States 61st Street Service Corp Full time
Job Summary

We are seeking a highly skilled and experienced Medical Receptionist/PA II to join our team at 61st Street Service Corp. As a key member of our administrative staff, you will be responsible for ensuring an exceptional patient experience through efficient registration, appointment scheduling, and administrative inquiries.

Key Responsibilities
  • Patient Registration: Greet patients and visitors, register and collect necessary information for a smooth check-in process.
  • Scheduling: Schedule patient appointments, follow-up appointments, and procedures, ensuring accuracy and timely services.
  • Insurance Verification: Verify insurance coverage and obtain authorizations prior to appointments.
  • Financial Transactions: Collect time-of-service and past-due payments, settle cash drawers, and respond to financial inquiries.
  • Communication: Answer patient phone calls, respond to patient portal messages and voicemails, and ensure warm transfers of calls.
  • Registration and Onboarding: Initiate registration of new patients in EPIC, assist with training and onboarding of new staff, and provide cross-coverage as directed.
Requirements
  • Education: High school diploma or equivalency, with associates degree preferred.
  • Experience: A minimum of 2 years of relevant experience, with working knowledge of medical terminology.
  • Skills: Excellent customer service skills, verbal and written communication skills, and ability to work independently and multi-task.
  • Preferred Qualifications: Experience in EPIC or other EHR systems, and knowledge of insurance verification and authorizations.
About Us

61st Street Service Corp is a dynamic and patient-centered organization dedicated to delivering exceptional healthcare services. We are committed to fostering a positive and inclusive work environment, where our staff can grow and thrive.