HHS Digital Fingerprint Site Specialist

6 days ago

Washington, Washington, D.C., United States Protection Strategies Inc (PSI) Full time
About the Role

We are seeking a highly skilled Digital Fingerprint Site Specialist to join our team at Protection Strategies Inc. (PSI). As a key member of our badging support team, you will be responsible for performing daily badging and credentialing operations.

Responsibilities
  • Contact federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
  • Correspond with agency sponsors and liaisons, both internal and external, regarding badge status.
  • Enroll, issue, and activate numerous types of identification cards.
  • Perform certificate rekey, pin reset, and card update activities.
  • Perform card custodian functions, ensuring all badges are stored securely.
  • Responsible for checking identity and proofing process with valid government photo IDs.
  • Take photographs for HHS badges.
  • Responsible for destroying deactivated badges and requesting account terminations.
  • Responsible for activating physical access.
  • Provide training for newly assigned badge office staff.
  • Answer telephone inquiries and questions regarding badge office policies and procedures.
  • Maintain the HHS' rules and regulations for identifying inter-agency badges.
  • Troubleshoot inquiries, issues, and other problems associated with the enrollment and issuance stations.
  • Print and issue new and replacement badges for clients, federal employees, contractors, and liaisons.
  • Report system failures and downtime to the appropriate assistance centers, as needed.
Qualifications/Requirements
  • High school diploma or GED required.
  • 1 year (minimum) experience in data entry.
  • Ability to work well with a team.
  • Ability to sit for long periods of time, standing, walking, crouching, and kneeling.
  • Effective interpersonal and communication skills.
  • Multi-task in a fast-paced environment.
  • Strong data entry skills, alpha and numeric.
  • Proficient in Microsoft office applications.
  • Motivated self-starter.
Company Benefits/Perks
  • Medical.
  • HSA + HRA.
  • Goodrx.
  • Telemedicine.
  • Dental Benefits.
  • Vision Benefits.
  • Basic and Voluntary Life and Ad&D.
  • Disability Products.
  • Employee Assistance Program.
  • 401(K) Retirement Plan.
  • Commuter Benefits.
  • Financial Advisor.
  • Tuition Assistance.
EEO Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.

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