Help Desk/Field Technician

2 weeks ago


Pasadena, California, United States ALCALA CONSULTING INC Full time
Job Title: Help Desk/Field Technician

We are seeking a highly skilled and motivated Help Desk/Field Technician to join our team at Alcala Consulting Inc. The ideal candidate will have a strong background in IT and excellent customer service skills.

Key Responsibilities:

  • Provide technical support and troubleshooting for clients via phone, email, and remote desktop.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Perform on-site visits to resolve technical issues and provide training to clients.
  • Document and track customer interactions and issues in our ticketing system.
  • Collaborate with our team to resolve complex technical issues and improve our services.

Requirements:

  • 4-6 years of experience in IT, preferably in a help desk or field service role.
  • Strong knowledge of Windows operating systems, networking, and cybersecurity.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • ConnectWise Manage, Automate, and Control experience preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • 100% company-paid health benefits and 401k.

How to Apply:

Please submit your resume and salary expectations to https://www.alcalaconsulting.com/about-us/careers/#/job_details/18230.

We are an equal opportunity employer and welcome applications from diverse candidates.


  • Help Desk Technician

    2 weeks ago


    Pasadena, California, United States Insight Global Full time

    Job Title: Help Desk TechnicianInsight Global is seeking a skilled Help Desk Technician to provide technical support and customer service to our clients. The successful candidate will be responsible for resolving hardware and software issues, troubleshooting computer problems, and providing excellent customer service.Key Responsibilities:Provide technical...

  • Help Desk Specialist

    2 weeks ago


    Pasadena, California, United States Insight Global Full time

    Help Desk Technician Job DescriptionInsight Global is seeking a skilled Help Desk Technician to provide top-notch technical support to our clients in the chemical manufacturing industry.Key Responsibilities:Provide timely and effective support for hardware and software issues in a chemical manufacturing environment.Support client computer user productivity...


  • Pasadena, California, United States Insight Global Full time

    Help Desk Technician Job DescriptionInsight Global is seeking a skilled Help Desk Technician to provide top-notch technical support to our clients in the chemical manufacturing industry.Key Responsibilities:Provide comprehensive technical support for hardware and software issues in a chemical manufacturing environment.Support client computer user...


  • Pasadena, California, United States Insight Global Full time

    Job DescriptionInsight Global is seeking a skilled Help Desk Technician to provide top-notch support to our clients in the chemical manufacturing industry.The successful candidate will be responsible for resolving a wide range of technical issues related to hardware and software, ensuring seamless productivity and customer satisfaction.Key...

  • Help Desk Specialist

    2 weeks ago


    Pasadena, California, United States Eleven Recruiting Full time

    Job Title: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team at Eleven Recruiting. As a Help Desk Specialist, you will provide second-level technical support to internal users, focusing on resolving escalated issues and supporting executives and users across multiple locations.Key Responsibilities:Handle escalated technical...


  • Pasadena, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.ResponsibilitiesRegister guests...

  • Field Technician

    4 weeks ago


    Pasadena, California, United States RC Mowers Full time

    Job OpportunityWe are seeking a skilled Field Technician to join our team at RC Mowers. As a Field Technician, you will be responsible for troubleshooting, executing technical checks, and submitting condition reports for our autonomous and remote-operated robotic mowers.Key ResponsibilitiesEfficiently and accurately repair and maintain our machinesRepresent...

  • Help Desk Specialist

    2 weeks ago


    Pasadena, California, United States Cloudious LLC Full time

    Job DescriptionCloudious LLC is seeking a skilled Deskside Support professional to join our team.Job Type: ContractRate: $25 on W2We are looking for an experienced individual who can provide top-notch support for our users. The ideal candidate will have a strong background in Windows 10 and Windows 8 support, as well as excellent troubleshooting skills.Key...


  • Pasadena, California, United States IT UNLOCK CONSULTINC INC. Full time

    Job Title: Operations Field SupervisorJob Summary:We are seeking an experienced Operations Field Supervisor to join our team at IT UNLOCK CONSULTINC INC. The successful candidate will provide leadership and mentorship to Field and Shop Technicians, ensuring the delivery of high-quality electrical services to our clients.Key Responsibilities:Lead and mentor...


  • Pasadena, California, United States The Westin Pasadena Full time

    About UsThe Westin Pasadena is a vibrant hotel located in the heart of one of California's most exciting cities. Our hotel offers 350 newly renovated guest rooms and 18 unique suites, all boasting our signature white Heavenly Bed with a pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly...


  • Pasadena, California, United States The Westin Pasadena Full time

    About UsThe Westin Pasadena is a vibrant hotel located in the heart of one of California's most exciting cities. Our hotel offers 350 newly renovated guest rooms and 18 unique suites, all boasting our signature white Heavenly Bed with a pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly...

  • Chiller Technician

    8 hours ago


    Pasadena, California, United States ACCO Engineered Systems Full time

    Job SummaryACCO Engineered Systems is seeking a skilled Chiller Technician to join our team. As a Chiller Technician, you will be responsible for performing routine service maintenance and repairs on centrifugal and screw chillers, as well as related mechanical equipment in central plants.Key ResponsibilitiesProvide technical support and service to ACCO's...


  • Pasadena, California, United States PrideStaff Full time

    Maintenance Technician Job SummaryWe are seeking a skilled Maintenance Technician to join our team. As a key member of our production team, you will be responsible for the inspection, maintenance, repair, and optimization of machine tools to ensure their efficient and safe operation.Key Responsibilities:Identify and diagnose malfunctions or operational...

  • Veterinary Technician

    2 weeks ago


    Pasadena, California, United States ACCESS Specialty Animal Hospital Pasadena Full time

    Job Title: Veterinary TechnicianACCESS Specialty Animal Hospital Pasadena is seeking an experienced Veterinary Technician to join our ER Team.We are looking for a skilled and compassionate individual who is passionate about animal care and wants to make a difference in the lives of our furry patients.Responsibilities:Perform nursing care for patients,...

  • HVAC Technician

    3 weeks ago


    Pasadena, California, United States ABM Industries Full time

    About the JobWe are seeking a skilled HVAC Technician to join our team at ABM Industries. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our clients' HVAC and refrigeration systems.Key ResponsibilitiesTroubleshoot and repair electrical and mechanical faults in HVAC systemsInstall, maintain, and repair...


  • Pasadena, California, United States PrideStaff Full time

    PrideStaff Job Description:Job Title: Maintenance TechnicianJob Summary:We are seeking a skilled Maintenance Technician to join our team at PrideStaff. As a Maintenance Technician, you will be responsible for installing, maintaining, rebuilding, and repairing a wide variety of machinery using ordinary and specialized tools and devices.Key...

  • Chiller Technician

    3 weeks ago


    Pasadena, California, United States EMCOR Group Inc. Full time

    About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local, and other government organizations. By combining our expert professional technicians, commercial best practices, extensive facilities knowledge and strong commitment to reliable, responsive service, we...

  • HVAC Technician

    3 weeks ago


    Pasadena, California, United States EMCOR Group Inc. Full time

    About Us:EMCOR Government Services is a leading provider of facilities management and maintenance services to government organizations. Our team of experienced professionals delivers high-quality solutions to meet the unique needs of our clients.Job Title: HVAC TechnicianJob Summary: We are seeking a skilled HVAC Technician to join our team at the NASA Jet...

  • HVAC Technician

    4 weeks ago


    Pasadena, California, United States EMCOR Group Inc. Full time

    About Us: EMCOR Government Services is a leading provider of facilities management solutions for government organizations. Our team of experts offers a single-source solution for meeting the routine and mission-critical needs of federal, state, local, and other government organizations.Job Title: Journeyman HVAC TechnicianJob Summary: We are seeking a...


  • Pasadena, California, United States Giant Food Full time

    Pharmacy Technician CertifiedWe are seeking a skilled and friendly Pharmacy Technician Certified to join our team at Giant Food. As a Pharmacy Technician Certified, you will play a vital role in helping our customers, doctors, and pharmacy clerks in person and over the phone. You will assist our pharmacists in filling prescriptions and perform various tasks...