Complaint Resolution Process Improvement Specialist

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Boston Scientific Full time
About Boston Scientific

Boston Scientific is a global leader in medical science, committed to advancing science for life. Our mission is to transform lives through innovative medical solutions that improve patient health, create value for our customers, and support our employees and the communities we serve.

Job Summary

We are seeking a highly motivated and detail-oriented Quality Intern to join our Urology Division team. As a Quality Intern, you will have the opportunity to work on a variety of projects, including identifying and implementing improvements to the complaint resolution process, expanding your professional network, and growing your skillset through training, hands-on experience, and mentorship.

Key Responsibilities
  • Work with a cross-functional team to analyze data, develop presentations, and research current industry trends or competitors' products.
  • Develop knowledge about the business, operational issues, and product families associated with the Urology division.
  • Contribute to the preparation and production of proposals and reports using word processing, spreadsheets, and other computer programs.
  • Prepare an oral and written evaluation for presentation to Management upon completion of internship.
Requirements
  • Current Bachelor's student in your Junior or Senior year or grad student.
  • Pursuing degree in Mechanical Engineering, Biomedical Engineering, Chemical Engineering, Electrical Engineering, or related STEM field.
  • Must have authorization to work in the United States without restriction.
  • Ability to communicate effectively with diverse, cross-functional teams.
  • Passion to learn new technologies and find new solutions.
About the Opportunity

This is a unique opportunity to work with a talented team of professionals, gain valuable experience, and develop your skills in a dynamic and supportive environment. As a Quality Intern, you will have the opportunity to make a meaningful contribution to the company's mission and values.

What We Offer
  • Corporate housing and relocation assistance or living stipend available for those who meet eligibility requirements.
  • Half-day Fridays all through the summer.
  • Free on-campus fitness center and group fitness classes.
  • Events throughout the summer include intern social outings, volunteer day, ice cream and BBQs at the park, opportunities to learn about other BSC sites/departments, and network cross-functionally with leadership and peers.
Equal Opportunity Employer

Boston Scientific is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace that reflects the patients, customers, and communities we serve.



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