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Accounts Receivable Recovery Specialist

1 month ago

Rochester, New York, United States NESCO Inc Full time
Accounts Receivable Recovery Specialist

Nesco Resource is seeking an experienced Accounts Receivable Recovery Specialist to join our team on a 12-month assignment.

Key Responsibilities:

  • Develop and maintain a basic knowledge of products and services, including payroll, human resource services, and acquired portfolios.
  • Manage current, past due, and returned receivable inquiries through inbound and outbound phone and email communication with clients and external partners.
  • Mitigate risk and exposure by balancing service and collection effectiveness.
  • Address disputes through available resources, using corresponding systems to resolve and collect revenue.
  • Review daily payroll holds for timely client contact when past due balances are present.

Requirements:

  • High School diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll required.
  • Strong organization and decision-making skills are required.
  • Microsoft Word, Excel, and Access knowledge is preferred.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC plan that encompasses Medical, Vision, Dental, 401K, and EAP services. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.