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Retail Operations Manager

2 months ago

Washington, Washington, D.C., United States Caesars Entertainment Full time
Job Summary

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Caesars Entertainment. As a key member of our retail operations team, you will be responsible for ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Coordinate Work Flow: Manage the day-to-day operations of the retail floor, ensuring that all tasks are completed efficiently and effectively.
  • Build Guest Relations: Foster strong relationships with customers, soliciting feedback and responding to concerns in a timely and professional manner.
  • Team Management: Supervise and mentor a team of retail staff, providing guidance and support to ensure they are equipped to deliver exceptional customer service.
  • Inventory Management: Oversee the management of retail inventory, ensuring that stock levels are maintained and that products are displayed in an attractive and appealing manner.
  • Sales Growth: Develop and implement strategies to drive sales growth, working closely with the sales team to achieve targets.
Requirements
  • Proven experience in a retail or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong leadership and team management skills.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.