Field Implementation Specialist
2 weeks ago
Field Implementation Coach - Palm Beach Territory
Job ID:
Type: Regular Full Time
# of Openings: 1
Category: Marketing, Design, and Communications
Overview
Join a team that values meaningful careers and passionate professionals. As a leader in the insurance and financial services sector, we prioritize hiring exceptional talent to serve our clients. Our commitment to diversity and inclusion fosters an engaged workforce that builds on the strengths of all associates, creating a supportive culture.
We provide competitive compensation and benefits, along with opportunities for annual financial awards based on individual and company performance. Our employees can participate in community volunteer events and benefit from a culture of continuous learning. We also offer programs for tuition reimbursement, professional designations, employee development, wellness initiatives, and more.
For more information about our benefits and the process of joining our team, please visit our Careers page.
ResponsibilitiesThe Field Implementation Coach (FIC) - Proximity is dedicated to enhancing the adoption of marketing and technology processes among independent contract State Farm Agents. This role involves direct engagement with agents and team members to influence the adoption of essential capabilities and drive behavioral changes that align with our business objectives. Support will also be provided through digital and telephonic channels.
This position is remote, requiring the candidate to reside within 30 minutes or 30 miles of the Palm Beach Territory. The territory includes various cities, and relocation benefits are not applicable.
Selected candidates must be prepared to work extended hours and may occasionally travel overnight, with requirements subject to change based on business needs. State Farm will provide necessary equipment, including a tablet/computer and cell phone, along with reimbursement for business mileage.
Additional Expectations:
- Understand the needs of independent agents and proficiently influence the adoption of marketing and technology processes, focusing on digital tools.
- Collaborate with Sales Leaders and Market Area Executive Leadership to provide integrated technology consulting for agents and their teams.
- Deliver expert coaching, demonstrating strong influence and a results-oriented mindset.
- Continuously learn and adapt to evolving processes and technologies while maintaining high technical expertise across various platforms.
- Partner with field leaders to promote enterprise initiatives and market area priorities.
Additional Details:
- Must have reliable transportation to meet job requirements, including travel to various locations.
- Must hold a valid driver's license as required by State Farm.
- Availability to work irregular hours may be necessary.
Desired Skills:
- Goal Setting
- Influence and Persuasion
- Learning Agility
- Process Adherence
- Technical Acumen in Agent Office Systems
Competitive candidates will possess:
* A Bachelor's Degree or higher-level education is preferred.
* Understanding of the insurance industry and its competitive landscape.
* Familiarity with company operations and agency business practices.
* Knowledge of State Farm marketing systems and the agent office environment.
* Ability to learn and utilize new systems and processes effectively.
* Skills in data analysis and report interpretation.
* Proficiency in Microsoft Office Suite, particularly Outlook, OneNote, Excel, and Word.
* Strong relationship-building capabilities and initiative to work collaboratively.
* Excellent written and verbal communication skills.
* Enjoyment in working with others in both individual and group settings, utilizing technology.
* Agency experience is preferred but not mandatory, with a focus on improving sales and office processes to align with enterprise priorities.
****Applicants must be eligible to work in the U.S. without sponsorship for work authorization.****
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