Care Management Assistant

1 month ago


Lebanon, Pennsylvania, United States WellSpan Health Full time

Care Management Assistant Role Summary

We are seeking a highly organized and detail-oriented Care Management Assistant to join our team at WellSpan Health. As a Care Management Assistant, you will play a critical role in facilitating the discharge planning process and providing exceptional support to our patients and families.

Key Responsibilities:

  • Assist with clerical functions, including filing, copying, scanning, emailing, and telephone support
  • Determine patient health insurance benefit information as requested by CMRN/CMSW
  • Review payor logs and enter authorization information into EMR/patient record
  • Receive denial information and record in EMR/patient record; forward to assigned CMRN
  • Initiate SNF authorizations as requested by CMSW/CMRN; document payor determination in EMR/patient record
  • Complete discharge notification to varied insurance payors
  • Assist CM team with IMM notices to patient
  • Assist with medication pricing as requested by CMRN/CMSW
  • Coordinate after care issues with appropriate team members
  • Support CM team by coordinating follow-up PCP appointments
  • Compile data for and prepare regularly scheduled or special reports, analysis, and statements

Requirements:

  • High School Diploma or GED required
  • 2 years relevant experience required
  • Basic Life Support upon hire required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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